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Does the old 28 day rule for switching suppliers again still apply?
Comments
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People were runing into that issue when switching away from British Gas, I think it was.
As they'd been migrated to BG's new billing system, the computer was "seeing" them as a new customer, and blocking transfers within that 28 day window.0 -
Good point, I recall some posts about that with EDF changing systems too.vic_sf49 said:People were runing into that issue when switching away from British Gas, I think it was.
As they'd been migrated to BG's new billing system, the computer was "seeing" them as a new customer, and blocking transfers within that 28 day window.0 -
https://forums.moneysavingexpert.com/discussion/comment/80303521/#Comment_80303521 read in conjunction with O/P which was the day before on same thread indicates to me was able to switch after a relatively small number of days ( a few days)Spoonie_Turtle said:
Good point, I recall some posts about that with EDF changing systems too.vic_sf49 said:People were runing into that issue when switching away from British Gas, I think it was.
As they'd been migrated to BG's new billing system, the computer was "seeing" them as a new customer, and blocking transfers within that 28 day window.
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