Argreement date passed and want more money.

My agreement ended 3.5 months ago, as far I I'm aware off we are now out of contract. We have not been given any breech of contract or anything in writing before the end of the agreement that an extension would be required.

Can CreditFix have the right to demand a 12 month extension or a 3rd party to pay off just under £4000. 

There reasoning is we did not comply with month 54 and attempt to get a remortgage. in Month 54/55 they carried out a review and replied their NO ACTION. 

My question is after 9 months of failing to pick up our mistake, 2.5 months after the agreement has ended, can they make such a demand and do we legally have to pay another 12 months, even through we're out of contract. 

Comments

  • sourcrates
    sourcrates Posts: 28,520
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    edited 15 December 2023 at 6:01PM
    Standard approach if you can`t re-mortgage for any reason is another 12 months of payments.

    Until you obtain your completion certificate, you must consider the IVA to be still live and active.

    Yes of course they can ask you to comply, you are still bound by the terms of your agreement, there are no legalities to be considered, there woeful customer service must be annoying, but these companies have a shocking history of bad service anyway.

    You can either comply, and see it through, or allow the arrangement to fail, and once the dust settles, pay off what`s left under your own terms with individual creditors.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected]. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • fatbelly
    fatbelly Posts: 20,210
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    You can do the sums- it's probably going to be cheaper to do another 12 months rather than have debts go live again having had little payment through the IVA
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