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BACS payments from NSI
DWCAW
Posts: 1 Newbie
NSI made a BACS payment to my bank which was inadvertently bounced back to them. NSI say the money must now be in its holding account and the bank say they don’t have it. The funds must be somewhere and despite jumping every hurdle it’s now over a month. I have raised complaints. NSI say they have sent a BACS trace form to me (2nd class!) and the bank continue to look into it. Anyone know how bounced BACS payments can be traced so I can get my hands on my own money?
0
Comments
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NS&i have the funds in THEIR holding acc. Front line staff there are not the best.Life in the slow lane0
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How were the funds "inadvertently bounced back to them" ?
When did your bank return the funds. For NSI must be like looking for a needle in a haystack. The funds will turn up eventually.0
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