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Fidelity Customer Service
newbieni
Posts: 167 Forumite
Hi,
I have been trying to setup a S&S ISA for my kids but there was an issue on the platform. I logged a complaint on live chat and then on the phone to no avail. Is there an email address I can use to get this issue resolved?
Thanks
I have been trying to setup a S&S ISA for my kids but there was an issue on the platform. I logged a complaint on live chat and then on the phone to no avail. Is there an email address I can use to get this issue resolved?
Thanks
0
Comments
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Normally the customer service is OK. If you are having problems and nothing has been set up yet, just start the JISA with HL who also have no fees.newbieni said:Hi,
I have been trying to setup a S&S ISA for my kids but there was an issue on the platform. I logged a complaint on live chat and then on the phone to no avail. Is there an email address I can use to get this issue resolved?
Thanks0 -
then on the phone to no avail.
What have you been told is the nature of the problem?0 -
I found that they accepted my formal complaint sent by secure message and acted on it fairly promptly.
0
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