Currys Digital- Useless customer service!!

Colliefrog

You can give as good a service as you possibly can in your store, but it doesn't mean the same can be said for the rest of the stores.

I like to think I give good, fair customer service, but can't guarantee that customers will get the same level of service when I have a day off or they shop in a different store.

But, going back to my original point.... there is no point in commenting on a post that is over a year old where the need for advice or explanations is no longer there.

TDQO

currys_digital_employee wrote: »

No, i work in currys digital high wycombe, i just do not appreciate people reading bad reviews about the store when i know that the level of service people receive in the store is exceptional.

In this time of economic gloom we should be focusing on helping the high street survive, not push it further down

This post stinks of bovine faeces... stop posting.

210

Never get currys to install anything. The guy they sent to install my electric cooker couldnt do it because he wasent qualified, then why send him! Not that it was a bad think cos I got a private electritian to come out the next day and he charged me a third of what currys had done. Allegedly they will refund the install charge in store but not confident now after what I've read on here. On top of that the so called tech guys seem to have no more idea about any of the stuff they sell than any of the other monkeys they employ and dont even try to contact currys to complain or get any sort of service because its impossible.

Rant over.

CoolHotCold

210 wrote: »

Never get currys to install anything. The guy they sent to install my electric cooker couldnt do it because he wasent qualified, then why send him! Not that it was a bad think cos I got a private electritian to come out the next day and he charged me a third of what currys had done. Allegedly they will refund the install charge in store but not confident now after what I've read on here. On top of that the so called tech guys seem to have no more idea about any of the stuff they sell than any of the other monkeys they employ and dont even try to contact currys to complain or get any sort of service because its impossible.

Rant over.

Probably best not dragging a 2007 thread out longer than needs be, but i'll offer some advice.

Getting a refund won't be a issue, Either phone up and get a refund or go into the store, if you go into the store you might have to wait a little while, while they phone to confirm the install didn't go ahead but you'll get a refund.