New to Octopus - old smart meters

I have switched to Octopus mainly because I despaired of British Gas ever taking any steps to add usage data to the website. 

I knew this would mean that my SMETS 1 meters would probably become dumb but does anyone know what if anything Octopus will do to upgrade the meters. I feel (as an early adopter of smart metering from years ago) we SMETS 1 customers are being neglected.

Comments

  • Scot_39
    Scot_39 Posts: 1,683
    First Post First Anniversary Name Dropper
    Forumite
    edited 11 December 2023 at 12:36PM
    Chances are your smets1 has been integrated to DCC network connection by now.

    So won't in fact go dumb.

    So Octopus won't need to do anything.


    See e.g.

    https://www.smartdcc.co.uk/our-smart-network/current-programmes/smets1-enrolment-and-adoption/

    Those not suitable should have been on an upgrade / replacement path starting a whole back too.


    But if not suitable for Octopus - they should be able to say so and put you on an upgrade.

  • CamCurls said:
    I have switched to Octopus mainly because I despaired of British Gas ever taking any steps to add usage data to the website. 

    I knew this would mean that my SMETS 1 meters would probably become dumb but does anyone know what if anything Octopus will do to upgrade the meters. I feel (as an early adopter of smart metering from years ago) we SMETS 1 customers are being neglected.
    Your smets 1 meter probably won't go dumb most have received updates.

    Depending on where you live will depend on when Octopus can upgrade you to a smets 2 meter.

    Ours is the East of England took 2 weeks.
    "I can lead you to the money saving well but cannot make you drink from it"

    As mum always said "don't respond to imbeciles just ignore them" wise words mum 
  • Thank you both for this. I was aware of the enrolment programme but my meters couldn’t be found on checking at that time. BG had suggested that there was a problem with my gas meter. I’ve just checked again using the link and all is well. 
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