New to Octopus - old smart meters

CamCurls

I have switched to Octopus mainly because I despaired of British Gas ever taking any steps to add usage data to the website. 

I knew this would mean that my SMETS 1 meters would probably become dumb but does anyone know what if anything Octopus will do to upgrade the meters. I feel (as an early adopter of smart metering from years ago) we SMETS 1 customers are being neglected.

Scot_39

Chances are your smets1 has been integrated to DCC network connection by now.

So won't in fact go dumb.

So Octopus won't need to do anything.


See e.g.

https://www.smartdcc.co.uk/our-smart-network/current-programmes/smets1-enrolment-and-adoption/

Those not suitable should have been on an upgrade / replacement path starting a whole back too.


But if not suitable for Octopus - they should be able to say so and put you on an upgrade.

MultiFuelBurner

CamCurls said:

I have switched to Octopus mainly because I despaired of British Gas ever taking any steps to add usage data to the website. 

I knew this would mean that my SMETS 1 meters would probably become dumb but does anyone know what if anything Octopus will do to upgrade the meters. I feel (as an early adopter of smart metering from years ago) we SMETS 1 customers are being neglected.

Your smets 1 meter probably won't go dumb most have received updates.

Depending on where you live will depend on when Octopus can upgrade you to a smets 2 meter.

Ours is the East of England took 2 weeks.

CamCurls

Thank you both for this. I was aware of the enrolment programme but my meters couldn’t be found on checking at that time. BG had suggested that there was a problem with my gas meter. I’ve just checked again using the link and all is well.