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Need help please

Hello everyone, 

I recently had my back door changed and I made the mistake of paying the guy cash before he issued a receipt and warranty documents. I have been chasing him since then but he is ignoring my texts and calls and when I tried to call from another number he answered and said that he would email me the documents but he has not done it yet. 

The service and the door all were done perfectly but I am disappointed at the fact that he is not sending these documents over. He doesn’t have an address or a shop on his website so I feel stuck

I am taking this as a lesson to never pay before I receive my paper work but is there anything that I can do to help the situation? 

Thank you 

Comments

  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    What's his website?
  • Elham
    Elham Posts: 23 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    Hello 

    It won’t let me post it here but the company is called Leeds composite doors 
  • EssexExile
    EssexExile Posts: 6,560 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    There's an address on the map on the website. Looks like No 9 according to Google. Google can be wrong of course.
    Tall, dark & handsome. Well two out of three ain't bad.
  • FreeBear
    FreeBear Posts: 18,306 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Last couple of windows I had installed, it took a couple of weeks for the paperwork to turn up. I'd give him 30 days or so before chasing.
    Any language construct that forces such insanity in this case should be abandoned without regrets. –
    Erik Aronesty, 2014

    Treasure the moments that you have. Savour them for as long as you can for they will never come back again.
  • Elham
    Elham Posts: 23 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    When I checked google maps it looked like a residential area so I thought it might be fake but I will go to check it out today. 

    It is been about 2 months now since he fitted the door for us 
  • Elham
    Elham Posts: 23 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    Hello everyone, I went to check the address and there are just houses there so he maybe trading from his house. I think I might give it a little bit more time and maybe just go to the address and ask if nothing happens. 

    Is there anything else that I can try before? 

    Thanks for all the replies 
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