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SSE bill from debt agency!!!!
gandiafourever
Posts: 2 Newbie
in Energy
I recently have been transferred to OVO energy from SSE,i have PAYG meter and everything ws rosy until this morning when i received a bill from a debt agency demanding over a £1000 which has been passed to them regarding an outstanding debt.i have a had a payg meter for years,i dont use the Gas,so how can it be this much and is this normal,any help would be gratefully accepted!!!
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Comments
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Are you saying you only have electricity and no gas supply? Or,you have a gas supply, including a meter, but do not use it?When an eel bites your bum, that's a Moray0
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i turned off my gas about 2 years ago,it was only electricity that i use.i received no correspondnce of any debt going forward to OVO.i seem to remember a chat i had with sse saying that any debt i had would be taken off very top upi did on my meter??0
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OVO has much press about very poor customer services.
Call them, email them and advise the regulators and keep doing the same.
The above is why so many people don't want so called "smart meters" as they can be very bad for customers when these companies give bad service.
Good luck.0 -
In what way is the issue in any way related to smart meter ?RogerPensionGuy said:OVO has much press about very poor customer services.
Call them, email them and advise the regulators and keep doing the same.
The above is why so many people don't want so called "smart meters" as they can be very bad for customers when these companies give bad service.
Good luck.2 -
Can you elaborate on "turned off". Did you get the meter removed (in which case no charges should have been accruing), or just stop using gas (in which cases a standing charge would still be payable and any leak on the consumer side of the meter would be payable by you).gandiafourever said:i turned off my gas about 2 years ago,it was only electricity that i use.i received no correspondnce of any debt going forward to OVO.i seem to remember a chat i had with sse saying that any debt i had would be taken off very top upi did on my meter??
Is the bill for gas only, or electricity too? Can you share the kWh details they claim you have used?2
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