Logging on NSI

Have been trying to log on NSandI since yesterday, 

This site can’t be reached
secure.nsandi.com took too long to respond.

Any one else has this issue



Comments

  • Working here (online and app). 
  • refluxer
    refluxer Posts: 2,539
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    I've just logged in first time (Windows 10, Chrome browser), so no problems here. There have been a number of threads on here in the past with people having issues logging in to their site but I think those issues are normally to do with NS&I's device authentication measures and your error message doesn't imply that's the issue to me. 

    Have you tried an alternative device and/or browser ?
  • Working here (online and app). 
    When did NS&I get the app? Thanks.
  • samal
    samal Posts: 135
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    Just tried Edge, same issue
    I can use the Premium Bonds prize checker though
  • refluxer
    refluxer Posts: 2,539
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    edited 5 December 2023 at 11:54AM
    SeriousHoax said:
    When did NS&I get the app? Thanks.
    It's been a while since I installed (and then deleted) the NS&I app but IIRC, it's pretty much 'read-only' so only really useful for doing basic things like checking account balances.  

    I do use the Prize Checker app though, as it's quicker and easier than logging in to the website to check the Premium Bond results.
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