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Phone Companies "Landline Charges"

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My understanding is that the copper cable landlines are being discontinued and replaced with VOIP, which is through the Broadband System.

I am with Virgin Media and have now been moved by them to VOIP, I had no choice with this, I was told I had to change

Now that I am using VOIP via my broadband, should I still be paying Landline rental charges?

So now that I am paying for the VOIP via my Broadband, I should not be paying a separate Landline cost, as VOIP it is now part of my broadband charge.

Thanks for everyone's help

Comments

  • littleboo
    littleboo Posts: 1,733 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You have broadband, and  in addition you have  phone service, so yes, there is a charge for the phone service. 
  • iniltous
    iniltous Posts: 3,690 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 4 December 2023 at 4:17PM
    Virgin are an interesting case , long before anyone else , they had standalone broadband, you didn’t have a phone service unless you wanted one , there wasn’t a massive difference in price , when I had Virgin , it was something like £30 broadband or broadband and phone £35 , with some offers it was occasionally cheaper to take both ….it actually was a separate service, the phone over a copper pair and broadband over a coaxial cable , that why they could separate the services.

    Now they do VoIP , so the copper pair is probably no longer needed , telephony over coaxial or the FTTP , via VoIP, but it’s not unreasonable to expect to pay more for 2  services compared to only taking 1 , even if the copper pair isn’t needed ….calling it line rental , when it’s telephony being provided only confuses the issue .
    If today stand-alone VM  broadband ( cable or FTTP ) is £35 then if you add telephony paying an extra £2-5 seems reasonable to me , even if it’s delivered over the same ‘line’ as the broadband.

    It seems a strange argument to me , previously when people had no choice to take telephony to get broadband, there were complaints that those who don’t want telephony had to pay for it , the argument now seems to be that VoIP should be included for free because it uses broadband , but you are back to those that don’t want VoIP would argue they are paying for a service they don’t want ….basically there has to be two prices , broadband, and broadband and phone , obviously 2 things cost more than 1 thing .
  • It's called LINE rental not landline, no idea why people get the idea of it not being needed
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