Gas Meter Display Screen Off Not working

maximise
maximise Posts: 141
First Post First Anniversary Combo Breaker
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edited 9 January at 8:26PM in Energy
Any ideas on how to find out who to contact to fix this?

Tried both buttons separately just in case, neither work, no beep.




I have just moved into new home and working through to do check list:

one of those being to take meter readings, unfortunately the gas meter display screen, situated in one of the cabinets on the side of the house, wouldn't work - I've tried pressing, holding buttons A and also B just in case neither work - there is no beep upon pressing either - no idea who the gas provider is - would it be british gas or a particular energy company - how do I find out who to contact to resolve?



The utility door lock is missing on the gas meter; still intact on the electric meter so I'll be purchasing a triangular key for the door lock tomorrow, looks like screfix, b&q and the likes all sell this thankfully.

Luckily the boiler and heating system seems to be working in these freezing temps!



Comments

  • Netexporter
    Netexporter Posts: 1,043
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    edited 3 December 2023 at 12:32AM
    Press button B

    If it doesn't light up then it possibly has a flat battery (although it's only 2 years old, so should be good for another ten years). Does it beep when you press the button?
  • markin
    markin Posts: 3,723
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    Press button B

    If it doesn't light up then it possibly has a flat battery (although it's only 2 years old, so should be good for another ten years). Does it beep when you press the button?
    Its printed on it, Press A to view index.
  • Ayr_Rage
    Ayr_Rage Posts: 823
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    The supplier will be whoever the previous owner had a contract with and they, the estate agent or conveyancing agent should be able to tell you.

    If the meter is truly knackered, then agreeing final/opening readings could be a lot of hassle.
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