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Another one bites the dust 25/03/2025 -UKPC in house

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  • Tima
    Tima Posts: 50 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Isn't that just your defence from December 2023?

    A WS is not a repeat (exactly) of the defence words.  The WS is what the NEWBIES thread (second post) explains.  And I give a list of evidence exhibits there for you, too.
    Thanks - I will have another look. I just used a WS template I found on here with dropbox . Will check and update it 
  • Coupon-mad
    Coupon-mad Posts: 152,750 Forumite
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    edited 12 January at 3:21PM
    A lot of WS worked on here do look like defences in the second half of them, but that's not needed, if you used the Template Defence.  Don't repeat verbatim whole non-specific chunks from your defence.

    Primarily, it is your story and a way to introduce evidence (and case law).  A slightly less templatey recent example is by @Harry77
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  • Tima
    Tima Posts: 50 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker

     

     

    Witness Statement of Defendant

     

    1.       I am xxx of. xx, and I am the defendant against whom this claim is made. The facts below are true to the best of my belief, and my account has been prepared based upon my own knowledge.

     

    2.       In my statement, I shall refer to (Exhibits 1-6) within the evidence supplied with this statement, referring to page and reference numbers where appropriate. My defence is repeated, and I will say as follows:

      

    Facts and Sequence of events

    3.     It is admitted that on the material dates, I was the registered keeper and driver of the vehicle XXXXXXX.

     

    4.  I recognise the site as a car park for a supermarket chain, which I frequently attend for my weekly shopping, and I often use the parking facility.

     

    5. I remember on the day in question, I went shopping with my family and parked in the family bay near the store. The car was in the last bay with a bollard in close proximity. Therefore, I parked in a way that would allow the occupiers of the car, including a car seat, to exit the car (See Exhibit xx-01).  

     

    6. I  was unaware of any restrictions that applied in the said car park due to obscure signage, which was impossible to read from where I  had parked. The faded signage was unsuitable for alerting motorists (See Exhibit xx-02 and 03).

     

    7. I appealed through the online appeals process advised by the claimant, which the claimant denied.

     

    8.       I would like to draw to the court's attention that there is now a persuasive Appeal judgment to support striking out the claim (in these exact circumstances of typically poorly pleaded private parking claims, and the extant PoC seen here are far worse than the one seen on appeal).  I believe dismissing this meritless claim is correct, with the Overriding Objective in mind. Bulk litigators (legal firms) should know better than to make little or no attempt to comply with the Practice Direction.  By continuing to plead cases with generic auto-fill unspecific wording, private parking firms should not be surprised when courts strike out their claims based in the following persuasive authority.



    9.       A recent persuasive appeal judgment in Civil Enforcement Limited v Chan (Ref. E7GM9W44) would indicate the POC fails to comply with Civil Procedure Rule 16.4 and Practice Direction Part 16.  On the 15th of August 2023, in the cited case, HHJ Murch held that 'the particulars of the claim as filed and served did not set out the conduct which amounted to the breach in reliance upon which the claimant would be able to bring a claim for breach of contract'. The same is true in this case, and in view of the Chan judgment, the Court should strike out the claim, using its powers pursuant to CPR 3.4. (See Exhibit xx-03)

     

    10.       Similarly, at the Wakefield County Court on 8th September 2023, District Judge Robinson considered mirror image POC in claim K3GF9183 (Parallel Parking v anon) and struck the Claim out without a hearing. (See Exhibit xx-04)

     

    11.       Likewise, in January 2023 (also without a hearing), District Judge Sprague, sitting at the County Court at Luton, struck out a similarly badly-pleaded parking claim with a full explanation of his reasoning. (See Exhibit xx-05)

     

    12.       Furthermore, at Manchester, District Judge McMurtrie and District Judge Ranson also struck out a claim (again without a hearing) on the grounds of POC’s lacking clarity, detail, and precision. As stated in the final image below, the Claimant’s solicitors confirmed they would not file an amended POC, demonstrating again the reliance of a number of firms on robo-letters and illegitimate practices. (See Exhibit xx-06)

     

    13.       I believe the Claim should be struck out and should not have been accepted by the CNBC due to a represented parking firm Claimant knowingly breaching basic CPRs.  The specifics of this case lack clarity, as no explicit statement has been provided to indicate which specific term of the alleged contract was purportedly breached. This lack of specificity places me, the Defendant, at a distinct disadvantage, as I find myself in the position of having to mount a defence without a clear understanding of the precise nature of the alleged violation.

     

    14.       Further, the Claimant's incoherent POC attempts to charge interest, on the whole, inflate  £170 starting from the day before the alleged breach. The day before the parking event! It is denied that any sum was due at all, let alone the day before the supposed breach (which is denied). Even if interest were to apply, it could only start when a PCN is deemed 'overdue'; in fact, the sum of the parking charge was £60 in the first 14 days and £100 thereafter (not agreed by myself in any event). Attempting to claim interest on a wholly improper basis, from a date before the car was even there and on a sum that was not due, is reason enough to dismiss the claim.

     

     

    Exaggerated Claim and 'market failure' currently examined by the Government

     

    15.    The alleged 'core debt' from any parking charge cannot have exceeded £100 (the industry cap set out in the applicable Code of Practice at the time). I have seen no evidence that the added damages/fees are genuine.

     

    16.    I say that fees were not paid out or incurred by this Claimant, who is to put strict proof of:

    (i) the alleged breach, and

    (ii)  a breakdown of how they arrived at the enhanced quantum claimed, including how interest has been calculated, which appears to have been applied improperly on the entire inflated sum, as if that figure was immediately overdue on the day of an alleged parking event.



    17.            The Claimant will concede that no financial loss has arisen and that in order to impose an inflated parking charge, as well as prove a term was breached, there must be:

    (i). a strong 'legitimate interest' extending beyond mere compensation for loss, and

    (ii). 'adequate notice' of the 'penalty clause' charge which, in the case of a car park, requires prominent signs and lines.

    (iii).  Interest appears to be miscalculated on the whole enhanced sum from day one as if the entire sum was 'overdue' on the day of parking;



    18.    This Claimant routinely pursues a disproportionate additional fixed sum(inexplicably added per PCN) despite knowing that the will of Parliament is to ban or substantially reduce the disproportionate 'Debt Fees'. This case is a classic example where the unjust enrichment of exaggerated fees encourages the 'numbers game' of inappropriate and out of control bulk litigation of weak/archive parking cases. No pre-action checks and balances are likely to have been made to ensure facts, merit, position of signs/the vehicle, or a proper cause of action.

     

    19.    The Department for Levelling Up, Housing and Communities (the DLUHC) first published its statutory Parking Code of Practice on 7thFebruary 2022, here:

    https://www.gov.uk/government/publications/private-parking-code-of-practice

    "Private firms issue roughly 22,000 parking tickets every day, often adopting a labyrinthine system of misleading and confusing signage, opaque appeals services, aggressive debt collection and unreasonable fees designed to extort money from motorists."

     

    20. This Private Parking Code of Practice includes the following, which supports my case:

    “Signs within controlled land displaying the specific terms and conditions applying must:

    a) be placed throughout the controlled land, such that drivers have the chance to read them at the time of parking or leaving their vehicle;

    b) be sufficiently large to be visible from a distance and legible on approach;

    c) display information to identify the parking operator and their contact details, including how to make contact out of hours;

    d) use colours such that the contrast between the background and the text makes the wording on the sign clearly legible

    e) be clear, unambiguous and not use the words “penalty” or “fine”, unless there is a statutory requirement to do so

  • Tima
    Tima Posts: 50 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker

    21.    Despite legal challenges delaying the Code's implementation (marking it as temporarily 'withdrawn' as shown in the link above) a draft Impact Assessment (IA) to finalise the DLUHC Code was recently published on 30th July 2023, which has exposed some industry-gleaned facts about supposed 'Debt Fees'. This is revealed in the Government's analysis, found here: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1171438/Draft_IA_-_Private_Parking_Code_of_Practice_.pdf

     

    22.    Paragraphs 4.31 and 5.19 reveal that the parking industry has informed the DLUHC that the true minor cost of what the parking industry likes to call debt recovery or 'enforcement' (pre-action) stage totals a mere £8.42 per recovery case.

     

    23.    With that sum in mind, it is clear that the extant claim has been enhanced by an excessive amount, disingenuously added as an extra 'fee'. This is believed to be routinely retained by the litigating legal team and has been claimed in addition to the intended 'legal representatives fees' cap set within the small claims track rules. This conduct has been examined and found - including in a notably detailed judgment by Her Honour Judge Jackson, now a specialist Civil High Court Judge on the Leeds/Bradford circuit - to constitute 'double recovery' and I, take that position.

     

    24.    The new draft IA now demonstrates that the unnecessarily intimidating stage of pre-action letter-chains actually costs 'eight times less' (says the DLUHC analysis) than the price-fixed £70 per PCN routinely added. This has caused consumer harm in the form of hundreds of thousands of inflated CCJs each year that District Judges have been powerless to prevent. This abusively enhanced 'industry standard' Debt Fee was enabled only by virtue of the self- serving Codes of Practice of the rival parking Trade Bodies, influenced by a Board of parking operators and debt firms who stood to gain from it.

     

    25.    In support of my contention that the sum sought is unconscionably exaggerated and thus unrecoverable, attention is drawn to paras 98, 100, 193, 198 of ParkingEye Ltd v Beavis [2015] UKSC67 ('the Beavis case'). Also ParkingEye Ltd v Somerfield Stores Ltd ChD [2011] EWHC 4023(QB) where the parking charge was £75, discounted to £37.50 for prompt payment. Whilst £75 was reasonable, HHJ Hegarty (decision later ratified by the CoA) held in paras 419-428 that unspecified 'admin costs' inflating a parking charge to £135 was not a true reflection of the cost of a template letter and 'would appear to be penal.

     

    26.    This Claimant has not incurred any additional costs because the full parking charge (after expiry of discount) is already high and more than covers what the Supreme Court called an 'automated letter-chain' business model that generates a healthy profit. In Beavis, there were 4 or 5 letters in total, including pre-action phase reminders. The £85 parking charge was held to cover the 'costs of the operation' and the DLUHC's IA suggests it should still be the case that the parking charge itself more than covers the minor costs of pre-action stage, even if and when the Government reduces the level of parking charges.

     

    27.    Whilst the new Code is not retrospective, the majority of the clauses went unchallenged by the parking industry and it stands to become a creature of statute due to the failure of the self-serving BPA & IPC Codes. The DLUHC's Secretary of State mentions they are addressing 'market failure' more than once in the draft IA, a phrase which should be a clear steer for Courts in 2023 to scrutinise every aspect of claims like this one.

     

    28.    In addition, pursuant to Schedule 4 paragraph 4(5) of the Protection of Freedoms Act 2012 ('the POFA') the sum claimed exceeds the maximum potentially recoverable. It is also disproportionate and in breach of the Consumer Rights Act 2015 (CRA).


     

    Conclusion

     

    29.    The claim is entirely without merit and the Claimant is urged to discontinue now, to avoid incurring costs and wasting the court's time and my time.

     

    30.    I respectfully ask the judge to read the persuasive Judgment from His Honour Judge Murch (August 2023) in the Civil Enforcement v Chan case, and deliver the same outcome given this Claimant has submitted a similarly vague POC.  It is worth noting that in the Civil Enforcement v Chan case the POC, while still ambiguous, did contain a subtle indication of the alleged contravention, specifically regarding the duration of the defendant's parking on the premises. In contrast, the POC, in this case, lacks even a minimal effort to hint at the nature of the alleged violation.  In the Civil Enforcement v Chan case, full costs were awarded to the motorist, and the claim was struck out.

     

    31.    There is now ample evidence to support the view - long held by many District Judges - that these are knowingly exaggerated claims. The July 2023 DLUHC IA analysis surely makes that clear because it is now a matter of record that the industry has told the Government that 'debt recovery' costs eight times less than they have been claiming in almost every case.

     

    32.    With the DLUHC's ban on the false 'costs' there is ample evidence to support the view - long held by many District Judges - that these are knowingly exaggerated claims.  For HMCTS to only disallow those costs in the tiny percentage of cases that reach hearings whilst other claims continue to flood the courts unabated is to fail hundreds of thousands of consumers who suffer CCJs or pay inflated amounts in fear of the intimidating pre-action demands. I therefore believe that it is in the public interest that claims like this should be struck out because knowingly enhanced parking claims like this one cause consumer harm on a grand scale.

     

    33.    In the matter of costs, I respectfully ask that:

    (a) standard witness costs for attendance at Court, pursuant to CPR 27.14, and

    (b) for a finding of unreasonable conduct by this Claimant, seeking costs pursuant to CPR 46.5. 

     

    34.    Attention is drawn specifically to the (often seen from this industry) possibility of an unreasonably late Notice of Discontinuance. Whilst CPR r.38.6 states that the Claimant is liable for the Defendant's costs after discontinuance (r.38.6(1)), this does not normally apply to claims allocated to the small claims track (r.38.6(3)). However, the White Book states (annotation 38.6.1): "Note that the normal rule as to costs does not apply if a claimant in a case allocated to the small claims track serves a notice of discontinuance although it might be contended that costs should be awarded if a party has behaved unreasonably (r.27.14(2)(dg))."

     

    Statement of truth:

    I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes or causes to be made a false statement in a document verified by a statement of truth without an honest belief in its truth.

  • Tima
    Tima Posts: 50 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    I have now edited to remove the CRA Breaches as it was in my Defence. Many thanks in advance 
  • Coupon-mad
    Coupon-mad Posts: 152,750 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 12 January at 6:46PM
    Tima said:

    21.    Despite legal challenges delaying the Code's implementation (marking it as temporarily 'withdrawn' as shown in the link above) a draft Impact Assessment (IA) to finalise the DLUHC Code was recently published on 30th July 2023, which has exposed some industry-gleaned facts about supposed 'Debt Fees'. This is revealed in the Government's analysis, found here: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1171438/Draft_IA_-_Private_Parking_Code_of_Practice_.pdf

     

    22.    Paragraphs 4.31 and 5.19 reveal that the parking industry has informed the DLUHC that the true minor cost of what the parking industry likes to call debt recovery or 'enforcement' (pre-action) stage totals a mere £8.42 per recovery case.

     

    23.    With that sum in mind, it is clear that the extant claim has been enhanced by an excessive amount, disingenuously added as an extra 'fee'. This is believed to be routinely retained by the litigating legal team and has been claimed in addition to the intended 'legal representatives fees' cap set within the small claims track rules. This conduct has been examined and found - including in a notably detailed judgment by Her Honour Judge Jackson, now a specialist Civil High Court Judge on the Leeds/Bradford circuit - to constitute 'double recovery' and I, take that position.

     

    24.    The new draft IA now demonstrates that the unnecessarily intimidating stage of pre-action letter-chains actually costs 'eight times less' (says the DLUHC analysis) than the price-fixed £70 per PCN routinely added. This has caused consumer harm in the form of hundreds of thousands of inflated CCJs each year that District Judges have been powerless to prevent. This abusively enhanced 'industry standard' Debt Fee was enabled only by virtue of the self- serving Codes of Practice of the rival parking Trade Bodies, influenced by a Board of parking operators and debt firms who stood to gain from it.

     

    25.    In support of my contention that the sum sought is unconscionably exaggerated and thus unrecoverable, attention is drawn to paras 98, 100, 193, 198 of ParkingEye Ltd v Beavis [2015] UKSC67 ('the Beavis case'). Also ParkingEye Ltd v Somerfield Stores Ltd ChD [2011] EWHC 4023(QB) where the parking charge was £75, discounted to £37.50 for prompt payment. Whilst £75 was reasonable, HHJ Hegarty (decision later ratified by the CoA) held in paras 419-428 that unspecified 'admin costs' inflating a parking charge to £135 was not a true reflection of the cost of a template letter and 'would appear to be penal.

     

    26.    This Claimant has not incurred any additional costs because the full parking charge (after expiry of discount) is already high and more than covers what the Supreme Court called an 'automated letter-chain' business model that generates a healthy profit. In Beavis, there were 4 or 5 letters in total, including pre-action phase reminders. The £85 parking charge was held to cover the 'costs of the operation' and the DLUHC's IA suggests it should still be the case that the parking charge itself more than covers the minor costs of pre-action stage, even if and when the Government reduces the level of parking charges.

     

    27.    Whilst the new Code is not retrospective, the majority of the clauses went unchallenged by the parking industry and it stands to become a creature of statute due to the failure of the self-serving BPA & IPC Codes. The DLUHC's Secretary of State mentions they are addressing 'market failure' more than once in the draft IA, a phrase which should be a clear steer for Courts in 2023 to scrutinise every aspect of claims like this one.

     

    28.    In addition, pursuant to Schedule 4 paragraph 4(5) of the Protection of Freedoms Act 2012 ('the POFA') the sum claimed exceeds the maximum potentially recoverable. It is also disproportionate and in breach of the Consumer Rights Act 2015 (CRA).


     

    Conclusion

     

    29.    The claim is entirely without merit and the Claimant is urged to discontinue now, to avoid incurring costs and wasting the court's time and my time.

     

    30.    I respectfully ask the judge to read the persuasive Judgment from His Honour Judge Murch (August 2023) in the Civil Enforcement v Chan case, and deliver the same outcome given this Claimant has submitted a similarly vague POC.  It is worth noting that in the Civil Enforcement v Chan case the POC, while still ambiguous, did contain a subtle indication of the alleged contravention, specifically regarding the duration of the defendant's parking on the premises. In contrast, the POC, in this case, lacks even a minimal effort to hint at the nature of the alleged violation.  In the Civil Enforcement v Chan case, full costs were awarded to the motorist, and the claim was struck out.

     

    31.    There is now ample evidence to support the view - long held by many District Judges - that these are knowingly exaggerated claims. The July 2023 DLUHC IA analysis surely makes that clear because it is now a matter of record that the industry has told the Government that 'debt recovery' costs eight times less than they have been claiming in almost every case.

     

    32.    With the DLUHC's ban on the false 'costs' there is ample evidence to support the view - long held by many District Judges - that these are knowingly exaggerated claims.  For HMCTS to only disallow those costs in the tiny percentage of cases that reach hearings whilst other claims continue to flood the courts unabated is to fail hundreds of thousands of consumers who suffer CCJs or pay inflated amounts in fear of the intimidating pre-action demands. I therefore believe that it is in the public interest that claims like this should be struck out because knowingly enhanced parking claims like this one cause consumer harm on a grand scale.

    As I said, don't repeat your defence. If you used the Template Defence you need none of this repeated.

    That is also an old one. The Newbies Thread tells you to search only for NEWEST results when looking at WS.

    We can tell because it says "With the DLUHC's ban". There is no ban!
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  • Tima
    Tima Posts: 50 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker

    I, Mr , of ***, ***, will say as follows :

     

    INTRODUCTION

    ·         I make this Witness Statement (hereinafter referred to as WS) in readiness for the hearing listed on **.**.2025 at C & S County Court and in support of my Defence against the Claimant’s claim.

     

    In my statement, I shall refer to (See Exhibits 1 - 6) within the evidence supplied with this statement, referring to page and reference numbers where appropriate. My defence is as follows:

     

      

    Facts and Sequence of Events

    1.     It is admitted that on the material dates, I was the registered keeper and driver of the vehicle number XXXXXXX.

     

    2.  I recognise the site as a car park for a supermarket chain, which I frequently attend for my weekly shopping, and I often use the parking facility.

     

    3. I remember on the day in question, I went shopping with my family and parked in the family bay near the store. The car was in the last bay with a bollard in close proximity. Therefore, I parked in a way that would allow the occupiers of the car, including a car seat, to exit the car (See Exhibit xx-01).  

     

    4. I was unaware of any restrictions that applied in the said car park due to obscure signage, which was impossible to read from where I had parked. The faded signage was unsuitable for alerting motorists (See Exhibit xx-02 and 03).

     

    5. I appealed through the online appeals process advised by the claimant, which the claimant denied.

     

    6. The facts in this WS come from the Defendant's own knowledge and honest belief.

    Conversely, the Claimant sets out a cut-and-paste, incoherent and sparse statement of the case. The POC is devoid of any detail and even lacks specific breach allegation(s), making it very difficult to respond.

     

    7.       A recent persuasive appeal judgment in Civil Enforcement Limited v Chan (Ref. E7GM9W44) would indicate the POC fails to comply with Civil Procedure Rule 16.4 and Practice Direction Part 16.  On the 15th of August 2023, in the cited case, HHJ Murch held that 'the particulars of the claim as filed and served did not set out the conduct which amounted to the breach in reliance upon which the claimant would be able to bring a claim for breach of contract'. The same is true in this case, and in view of the Chan judgment, the Court should strike out the claim, using its powers pursuant to CPR 3.4. (See Exhibit xx-04)

     

    8.       Similarly, at the Wakefield County Court on 8th September 2023, District Judge Robinson considered mirror image POC in claim K3GF9183 (Parallel Parking v anon) and struck the Claim out without a hearing. (See Exhibit xx-05)

      

    9.       Furthermore, at Manchester, District Judge McMurtrie and District Judge Ranson also struck out a claim (again without a hearing) on the grounds of POC’s lacking clarity, detail, and precision. As stated in the final image below, the Claimant’s solicitors confirmed they would not file an amended POC, demonstrating again the reliance of a number of firms on robo-letters and illegitimate practices. (See Exhibit xx-06)

     

    10.     I believe the Claim should be struck out at the Allocation stage and should not have been accepted by the CNBC due to a represented parking firm Claimant knowingly breaching basic CPRs. 

    11.    This Claimant routinely pursues a disproportionate additional fixed sum(inexplicably added per PCN) despite knowing that the will of Parliament is to ban or substantially reduce the disproportionate 'Debt Fees'. This case is a classic example where the unjust enrichment of exaggerated fees encourages the 'numbers game' of inappropriate and out of control bulk litigation of weak/archive parking cases. No pre-action checks and balances are likely to have been made to ensure facts, merit, position of signs/the vehicle, or a proper cause of action.

     

    12.    The Department for Levelling Up, Housing and Communities (the DLUHC) first published its statutory Parking Code of Practice on 7thFebruary 2022, here:

    https://www.gov.uk/government/publications/private-parking-code-of-practice

    "Private firms issue roughly 22,000 parking tickets every day, often adopting a labyrinthine system of misleading and confusing signage, opaque appeals services, aggressive debt collection and unreasonable fees designed to extort money from motorists."

     

    13. This Private Parking Code of Practice includes the following, which supports my case:

    “Signs within controlled land displaying the specific terms and conditions applying must:

    a) be placed throughout the controlled land, such that drivers have the chance to read them at the time of parking or leaving their vehicle;

    b) be sufficiently large to be visible from a distance and legible on approach;

    c) display information to identify the parking operator and their contact details, including how to make contact out of hours;

    d) use colours such that the contrast between the background and the text makes the wording on the sign clearly legible

    e) be clear, unambiguous and not use the words “penalty” or “fine”, unless there is a statutory requirement to do so”.

     

     

    14.    Despite legal challenges delaying the Code's implementation (marking it as temporarily 'withdrawn' as shown in the link above) a draft Impact Assessment (IA) to finalise the DLUHC Code was recently published on 30th July 2023, which has exposed some industry-gleaned facts about supposed 'Debt Fees'. This is revealed in the Government's analysis, found here:  https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1171438/Draft_IA_-_Private_Parking_Code_of_Practice_.pdf

     

    15.    Paragraphs 4.31 and 5.19 reveal that the parking industry has informed the DLUHC that the true minor cost of what the parking industry likes to call debt recovery or 'enforcement' (pre-action) stage totals a mere £8.42 per recovery case.

     

    16.    With that sum in mind, it is clear that the extant claim has been enhanced by an excessive amount, disingenuously added as an extra 'fee'. This is believed to be routinely retained by the litigating legal team and has been claimed in addition to the intended 'legal representatives fees' cap set within the small claims track rules. This conduct has been examined and found - including in a notably detailed judgment by Her Honour Judge Jackson, now a specialist Civil High Court Judge on the Leeds/Bradford circuit - to constitute 'double recovery' and I, take that position.

    17. This Claimant has not incurred any additional costs because the full parking charge (after expiry of discount) is already high and more than covers what the Supreme Court called an 'automated letter-chain' business model that generates a healthy profit. In Beavis, there were 4 or 5 letters in total, including pre-action phase reminders. The £85 parking charge was held to cover the 'costs of the operation' and the DLUHC's IA suggests it should still be the case that the parking charge itself more than covers the minor costs of pre-action stage, even if and when the Government reduces the level of parking charges.

     

     

    CRA Breaches

    18. Claiming costs on an indemnity basis is unfair, per the Unfair Contract Terms Guidance (CMA37, para 5.14.3), the Government guidance on the CRA which introduced new requirements for 'prominence' of both contract terms and 'consumer notices'. In a parking context, this includes a test of fairness and clarity of signage and all notices, letters and other communications intended to be read by the consumer.

    19. Section 71 creates a duty upon courts to consider the test of fairness, including (but not limited to) whether all terms/notices were unambiguously and conspicuously brought to the attention of a consumer. Signage must be prominent, plentiful, well-placed (and lit in hours of darkness/dusk) and all terms must be unambiguous and contractual obligations clear.

    20. The CRA has been breached due to unfair/unclear terms and notices, pursuant to s62 and paying due regard to examples 6, 10, 14 & 18 of Schedule 2 and the requirements for fair/open dealing and good faith (NB: this does not necessarily mean there has to be a finding of bad faith).

     

    21.    In addition, pursuant to Schedule 4 paragraph 4(5) of the Protection of Freedoms Act 2012 ('the POFA') the sum claimed exceeds the maximum potentially recoverable. It is also disproportionate and in breach of the Consumer Rights Act 2015 (CRA).

     

     

    Conclusion

     

    22. In conclusion, the claimant has failed to provide clear evidence that a contract was formed. The lack of adequate signage and the unlawful nature of the additional charges further invalidate the claimant’s claim. The claimant’s attempt to impose liability for these inflated charges is unsupported by both statutory law and leading case precedents. I ask the court to dismiss the claim and award appropriate costs for the time and effort expended in defending against these unjust claims.

     

    23.    In CPMS v Akande [2024] and CEL v Chan [2023], the court found that vague and inadequate PoCs that failed to provide essential details were grounds for striking out the claim. The claimant’s PoC in this case suffers from the same deficiencies — lacking crucial information such as the specifics of the alleged contravention, the terms supposedly breached, or any supporting evidence.

     

    24. I respectfully submit that the claimant’s continued reliance on these deficient PoCs should result in the court giving no weight to their justification, and I once again refer the court to the persuasive appeal cases I have cited, CPMS v Akande [2024]and CEL v Chan [2023], which I have included as evidence. 

     

    25.    Attention is drawn specifically to the (often seen from this industry) possibility of an unreasonably late Notice of Discontinuance. Whilst CPR r.38.6 states that the Claimant is liable for the Defendant's costs after discontinuance (r.38.6(1)), this does not normally apply to claims allocated to the small claims track (r.38.6(3)). However, the White Book states (annotation 38.6.1): "Note that the normal rule as to costs does not apply if a claimant in a case allocated to the small claims track serves a notice of discontinuance although it might be contended that costs should be awarded if a party has behaved unreasonably (r.27.14(2)(dg))."

  • Tima
    Tima Posts: 50 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    @Coupon-mad apologies in advance. I have taken most of the repeat of my defence out, As there is no WS from them, feels like I'm not writing much. Please do you mind having a look at the latest one posted? I have checked the latest ones inc the Harry WS and just edited to my specific case... 
    Many thanks 
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Throughout that Witness Statement you mention Chan and Akande and describe how vague the Particulars of Claim are.
    However, your proposed paragraph 3 shows that you understand what the claim is all about.

    Perhaps you should be stating how vague the Particulars are and that it is impossible to answer the allegation as the Claimant has not stated what the driver is alleged to have done wrong.

    Last year several people explained on your thread how you should keep your explanation of the event vague. 

    Suggest you re-read your thread in it's entirety and continue to follow the guidance given when you filed a Defence.
  • Tima
    Tima Posts: 50 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Hi all, 
    I received the email below from UKPC. I requested a face-to-face hearing in the previous forms sent, hence the court date. Do I need to write to the courts again to insist on a face-to-face?

    Thanks 


    Dear Sirs,
    Please find attached the Claimant’s Witness Statement in relation to the above matter. A
    copy has been filed with the Court.
    The Claimant has requested the hearing be via CVP, as the Claimant does not have external
    counsel for the hearing and as such the advocacy will need to be undertaken by an internal
    member of UKPC’s legal department.
    If this not accepted, the Claimant wishes to notify the Defendant that they are unable to
    attend the hearing scheduled for  March 2025 in person and will, therefore submitting
    written submissions as ordered for judgement to be made in their absence. The Claimant
    confirms their compliance with CPR 27.9 (a) and (b).

    Kind Regards,
    UKPC Litigation Team
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