Easyjet online check in not working

hollie.weimeraner

As the heading, trying to log in to check in and the website just sends us back to the home page. Even the TA is having the same issue.  Been happening since last week. Excuse is the websites busy (Easyjets CS excuse)

eDicky

How is the easyJet app..?

hollie.weimeraner

As it was a TA booking I get a link to easyjet check in.  The details and flights come up buty clicking check in takes me straight back to the home page.  Frustrating isn't the word for it.

eskbanker

hollie.weimeraner said:

As it was a TA booking I get a link to easyjet check in.  The details and flights come up buty clicking check in takes me straight back to the home page.  Frustrating isn't the word for it.

Are you able to access the normal EasyJet online check-in page directly, without going via the TA link, if you have sufficient details of reference numbers, etc, to allow you to retrieve your booking?

hollie.weimeraner

eskbanker said:

hollie.weimeraner said:

As it was a TA booking I get a link to easyjet check in.  The details and flights come up buty clicking check in takes me straight back to the home page.  Frustrating isn't the word for it.

Are you able to access the normal EasyJet online check-in page directly, without going via the TA link, if you have sufficient details of reference numbers, etc, to allow you to retrieve your booking?

No because its a TA booking I have to do it through their link

brianposter

Make sure that you have an email from the TA just in case you have to make a claim. 

hollie.weimeraner

Finally sorted it.  Not sure how but found a link on google that worked