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Help with electricity bill
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Not much point, the current meter was only installed last week, however they should have left a note with the old meter number and its last reading. Perhaps that’s what you meant….Robin9 said:The new Smart will have read 0000.0 when installed. What is is now ? Is Octopus using the Smart readings or are they guessing. Check that the meter serial numbers on the bill and the meter itself are the same4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
CEC Email energyclub@moneysavingexpert.com0 -
How does he heat his hot water?
Is the heating pump on all day?
Is he on the Priority Register?
With a new meter it should be a smart meter with a hub that could show usage.I can rise and shine - just not at the same time!
viral kindness .....kindness is contageous pass it on
The only normal people you know are the ones you don’t know very well
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Looking back at your first post then unless he has solar panels or a wind generator how can his bill/meter readings go negative. There is seriously going wrong on here. Get in touch with Octopus and raise a complaint immediately.4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
CEC Email energyclub@moneysavingexpert.com0 -
Could be some estimates corrected next time by actual?0
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Krakkkers said:Could be some estimates corrected next time by actual?That is one possible reason for negative bills, yes. Another reason would be a faulty meter.Honestly, without more detail of these bills - meter readings, dates, actual vs. estimated - there's not a lot we can tell.
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.0
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