Tesco’s complaints

georjan

If you need to complain to Tesco’s customer support about faulty products don’t bother with emails as it is not monitored. Don’t bother with ringing either just send them a msg on WhatsApp, you may get a bot at first then connected to a real person. They will ask you a few details eg product bar code, etc. I sent a picture of packaging and received a voucher by email within 8 hours. PS I have used this method before with the same result.

carly

Yes, I use this whenever I need to contact them.  It's the best way by far , and you always have a record of what was said by both parties.