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Trading standards don't do anything to get money back for individuals - they keep records of reports and if they get multiple complaints can investigate and issue penalty notices/shut down businesses.Shezz said:
Yes I was given ref number from them also, it has been logged onto the system, they took the traders name and address. but not sure what they can do to get my money back.ArbitraryRandom said:I'm not an early bird or a night owl; I’m some form of permanently exhausted pigeon.2 -
And I believe Citizens Advice handle calls on behalf of trading standards, hence the link to Citizens Advice2
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