Travel Insurance - Medical Condition that occurs after Insurance booked

First time post - I am sure this question has been asked before, but can’t find a thread.

We have booked a holiday and an annual travel policy. A medical condition has now occurred, after the policy was booked, but before our holiday. The doctors say we are able to travel, however the insurance company want a significant additional premium to provide cover for this condition. This does not seem fair as the condition occurred after taking out the policy.

Anyone else had a similar issue?

Thanks.

Comments

  • Browntoa
    Browntoa Posts: 49,598 Forumite
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    Normally in the small print, you must notify them of any changes to your medical history 
    Ex forum ambassador

    Long term forum member
  • Hi, thanks for the response, it does state that you have to update them with changes, which I have done. My issue is that they have now quadrupled the cost of the policy! This does not seem fair as the condition occurred after the policy was taken out.
  • Hoenir
    Hoenir Posts: 7,030 Forumite
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    edited 24 November 2023 at 6:50PM
    What's the cost to the insurer if local medical treatment is required or repatriation required.  Whilst you may consider the premium expensive how much is the piece of mind worth.   A few hundred pounds in premium is covering potentially many thousands. 
  • silvercar
    silvercar Posts: 49,333 Ambassador
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    AP2023 said:
    First time post - I am sure this question has been asked before, but can’t find a thread.

    We have booked a holiday and an annual travel policy. A medical condition has now occurred, after the policy was booked, but before our holiday. The doctors say we are able to travel, however the insurance company want a significant additional premium to provide cover for this condition. This does not seem fair as the condition occurred after taking out the policy.

    Anyone else had a similar issue?

    Thanks.
    I thought the rules are that either they insure you for free or they pay your cancellation charges.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • elsien
    elsien Posts: 35,686 Forumite
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    edited 24 November 2023 at 8:40PM
    AP2023 said:
    First time post - I am sure this question has been asked before, but can’t find a thread.

    We have booked a holiday and an annual travel policy. A medical condition has now occurred, after the policy was booked, but before our holiday. The doctors say we are able to travel, however the insurance company want a significant additional premium to provide cover for this condition. This does not seem fair as the condition occurred after taking out the policy.

    Anyone else had a similar issue?

    Thanks.
    Yes me. Except in my case because there wasn’t a confirmed diagnosis at that point, they declined to cover the condition or anything that could be in any way related whether directly or indirectly. 
    They  are at least offering you cover, even if at a price. Worst case scenario would be that they refused to continue to ensure leaving you to try and find cover elsewhere.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • sheramber
    sheramber Posts: 21,962 Forumite
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    The new medical condition means the insurance company now do new risk assessment  for your policy.

    You pay the increased cost or see if you can get insurance cheaper elsewhere.

    Last resort you cancel the holiday and claim any unrecoverable costs from the insurer.
  • katejo
    katejo Posts: 4,240 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    AP2023 said:
    First time post - I am sure this question has been asked before, but can’t find a thread.

    We have booked a holiday and an annual travel policy. A medical condition has now occurred, after the policy was booked, but before our holiday. The doctors say we are able to travel, however the insurance company want a significant additional premium to provide cover for this condition. This does not seem fair as the condition occurred after taking out the policy.

    Anyone else had a similar issue?

    Thanks.
    It is usual to have to declare any new conditions and the insurer reserves the right to charge extra for the current booking or to charge a supplement for any future booking during the year of the policy.
  • katejo
    katejo Posts: 4,240 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    elsien said:
    AP2023 said:
    First time post - I am sure this question has been asked before, but can’t find a thread.

    We have booked a holiday and an annual travel policy. A medical condition has now occurred, after the policy was booked, but before our holiday. The doctors say we are able to travel, however the insurance company want a significant additional premium to provide cover for this condition. This does not seem fair as the condition occurred after taking out the policy.

    Anyone else had a similar issue?

    Thanks.
    Yes me. Except in my case because there wasn’t a confirmed diagnosis at that point, they declined to cover the condition or anything that could be in any way related whether directly or indirectly. 
    They  are at least offering you cover, even if at a price. Worst case scenario would be that they refused to continue to ensure leaving you to try and find cover elsewhere.
    In that situation, my usual insurer refuses to cover ANY pre existing condition at all until you have a diagnosis. 
  • DullGreyGuy
    DullGreyGuy Posts: 17,760 Forumite
    10,000 Posts Second Anniversary Name Dropper
    You say its an annual policy not single trip to the additional premium is for all future travel in the year inc things potentially not booked yet
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