Unregistered gas and electricity meters - how and whom to pay?

caldi9

Hey, moved into an apartment and called up the gas and electricity provider the landlord has stated. Turns out that’s not the provider and both gas and electricity have been unregistered. How do I pay the pas gas and electricity usage since the move in now? Can I pick any provider? Thanks

Netexporter

Sounds a bit odd. Normally the supply will be with whoever the last tenant/owner was with. When you move in you have to register with that (deemed) supplier but you are then free to move to any other supplier. I've not heard of an unregistered supply.

Have you been given the MPAN/MPRN references for the supplies? Have you tried contacting the DNO (distribution network operator) to see who the deemed supplier is?

Robin9

www.findmysupplier.energy

caldi9

Robin9 said:

www.findmysupplier.energy

Called them and they in rare cases supply is unregistered. 

caldi9

Netexporter said:

Sounds a bit odd. Normally the supply will be with whoever the last tenant/owner was with. When you move in you have to register with that (deemed) supplier but you are then free to move to any other supplier. I've not heard of an unregistered supply.

Have you been given the MPAN/MPRN references for the supplies? Have you tried contacting the DNO (distribution network operator) to see who the deemed supplier is?

Called find my supplier and they said it’s unregistered. I have the meter readings and serial numbers. 

EssexHebridean

The findmysuppplier link is a webpage where you put your address details in and it tells you who your gas supply is with - it’s not someone you would have phoned up as far as I can think. It may of course be that it either does recognise your address, or that it tells you your address has no supply! 

caldi9

EssexHebridean said:

The findmysuppplier link is a webpage where you put your address details in and it tells you who your gas supply is with - it’s not someone you would have phoned up as far as I can think. It may of course be that it either does recognise your address, or that it tells you your address has no supply! 

You have to call them if the address isn’t listed on the website.

QrizB

caldi9 said:

Hey, moved into an apartment and called up the gas and electricity provider the landlord has stated. Turns out that’s not the provider and both gas and electricity have been unregistered. How do I pay the pas gas and electricity usage since the move in now? Can I pick any provider? Thanks

You'll need to get your supply registered before you can choose a supplier.

Call your network operators. Put your postcode into this website and it should give you contact details.

https://www.energynetworks.org/customers/find-my-network-operator

molerat

My granddaughter had this with her gas meter and contacted Octopus and they registered the supply.

Reed_Richards

I hope this is a new apartment and not one with previous tenants. 

molerat

Reed_Richards said:

I hope this is a new apartment and not one with previous tenants. 

In my granddaughter's case it was an imperial meter with 2K+hcf on it !  They just accepted the meter read supplied, with no history they could do little else.