OakNorth App. On Apple iOS

Digital_Payback

Until today the OakNorth App on my iPhone 13 Pro Max worked perfectly. 

I updated to the latest App version today on iOS 17.1.1 and can no longer log in. I get the response attached. I’ve been locked out by the app, then had the account unlocked and new password set. It still doesn’t work. 

But oddly I can log in on the website with the same updated login details. 

I’ve deleted the app and downloaded it again. Still no access. 

Anyone else found the same?

Brianglasgow2022

It done that to me before.I deleted the log in and password and cleared all windows and restarted the phone and was fine after that.

Digital_Payback

Brianglasgow2022 said:

It done that to me before.I deleted the log in and password and cleared all windows and restarted the phone and was fine after that.

Thank you for the reply. 

I’ve deleted the app, deleted the user name and password, restarted the phone and again I can log in online, but NOT via the app. 

I again get ‘ We're unable to identify you from

the details you've entered.

Please check and try again.

If you've not set up your username and password for your account, you can do this by clicking register below. You just need your OakNorth Bank account number. ‘

A real Pain!!!
And it worked fine before yesterday’s update!