We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Scottish Power charges when fixed rate ends - beware final bill calculation.

Hi - new to forum but feel this needs airing. Switched to new supplier from Scottish Power 2 year fixed rate deal in September 2023. Scottish Power emailed mid August stating my final bill would be calculated on my old fixed rate tariff as long as I met certain criteria. I met the criteria in the supplier switch, but got an incorrect final bill demand based on Scottish Power variable rates. I pre-empted this happening. Been trying to resolve for 3 months - no success - now starting complaint procedure.

If you are on a Scottish Power fixed rate deal that is ending / has recently ended, check their "fix rate ending" email, any offer therein and the final fixed rate bill calculation. They may be overcharging. 

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.8K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 246.9K Work, Benefits & Business
  • 603.4K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.