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Beware EDF Gas billing
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Have you checked amount of payments taken from the bank account against number of payments credited to the account?dogshome said:Have Complaint Rules changed?Both of the households have made a complaint, one by Email on 24th Nov, and the other by letter posted on 9th Nov.It's a long time since I've been involved in a complaint, but in those days the supplier was duty bound to contact the customer with the registered Complaint number within 10 days, and the 8 week timeline to involve the Ombudsman ran from the date the complaint was registered'To date, ( 9th December ), not a single communication in any form has been received by either of the two customers0
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