Sumup receipt text to mobile

HowDoYouInvest Posts: 1 Newbie
edited 20 November 2023 at 11:06AM in Consumer rights
Hi all,
I paid for a taxi and asked for a receipt (a work conference) The driver said 'It's been sent to your mobile'. Sure enough I received a text with a Sumup URL address, though I wasn't sure I ever signed up for Sumup.
I typed in the very specific 'https' address into my laptop, but it only took me to their website, and they can't send me a 'new' password- possibly because I was not signed up to them. Their 'help' is an AI bot who can't find anything useful.
I think some people on here use Sumup- was I signed up and more importantly, can I use the URL to somehow get my receipt or am I out of pocket?
Many thanks in advance! 
P.S. Couldn't work out what category to put it under!!!!!!


  • Slinky
    Slinky Posts: 9,824
    Name Dropper First Anniversary First Post
    What happens if you click the link from you mobile? Can you get anything you could take a screenshot of that would do?
    Make £2024 in 2024
    Prolific to 29/2/24 £184.97, Chase Interest £11.88, Chase roundup interest £0.18, Chase CB £16.96, Roadkill £1.10, Octopus referral reward £50, Octopoints £6.30 to 31/1/24, Topcashback £4.64, Shopmium £3
    Total £279.03/£2024  13.8%

    Make £2023 in 2023
    Water sewerage refund: £170.62,Topcashback: £243.47, Prolific: to 31/12/23 £975, Haggling: £45, Wombling(Roadkill): £6.04,  Chase CB £149.34, Chase roundup interest £1.35, WeBuyBooks:£8.37, Misc sales: £406.59, Delay repay £22, Amazon refund £3.41, EDF Smart Meter incentive £100, Santander Edge Cashback-Fees: £25.14, Octopus Reward £50, Bank transfer incentives £400
    Total: £2606.33/£2023  128.8%

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