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Sumup receipt text to mobile

HowDoYouInvest
HowDoYouInvest Posts: 9 Forumite
First Post First Anniversary
edited 20 November 2023 at 11:06AM in Consumer rights
Hi all,
I paid for a taxi and asked for a receipt (a work conference) The driver said 'It's been sent to your mobile'. Sure enough I received a text with a Sumup URL address, though I wasn't sure I ever signed up for Sumup.
I typed in the very specific 'https' address into my laptop, but it only took me to their website, and they can't send me a 'new' password- possibly because I was not signed up to them. Their 'help' is an AI bot who can't find anything useful.
I think some people on here use Sumup- was I signed up and more importantly, can I use the URL to somehow get my receipt or am I out of pocket?
Many thanks in advance! 
P.S. Couldn't work out what category to put it under!!!!!!

Comments

  • Slinky
    Slinky Posts: 11,527 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    What happens if you click the link from you mobile? Can you get anything you could take a screenshot of that would do?
    Make £2026 in 2026
    Prolific £156.37, TCB £8.24, Everup £12.17
    Total £176.78 8.7%

    Make £2025 in 2025  Total £2241.23/£2025 110.7%
    Prolific £1062.50, Octopoints £6.64, TCB £492.05, Tesco Clubcard challenges £89.90, Misc Sales £321, Airtime £70, Shopmium £53.06, Everup £106.08, Zopa CB £30, Misc survey £10

    Make £2024 in 2024 Total £1410/£2024 70%
    Make £2023 in 2023 Total: £2606.33/£2023 128.8%






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