Currys repair and warranties
I purchased a Kenwood cooker back in the of July 2022. The main cooker failed at the begining of July 2023. I phoned and reported the fault and an an engineer was setup for a visit and repair of the fault; which after parts orderd he did.
Now, the same fault returned a couple of weeks back. I called to report the fault and said it was the same as previous, but was stopped and told it was no longer in warranty, therefor I would need to pay for repair.
I tried to explain that it was the same fault, so the orginal fault that was reported back in july should still come under warranty!
I was told that repairs only come with a 28 day warranty!!!
What is my best way forward here, I can't except that a brand new cooker should not last longer that 15 months!
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