Vanquis Savings Fixed 1 yr account

wmb194

Rosie_Posey_2 said:

Like Yaddel I have just opened up a Vanquis 1 yr Fixed Rate at 5.95%.  I always transfer a nominal £1 to a new account to ensure the account is set up correctly before transferring a larger amount. I transferred £1 this Tuesday but as at today, it is not showing in my Vanquis account (although showing its gone out of my bank account successfully).  I sent an email to Vanquis Customer Services Wednesday,  secure message today, and also tried calling them today to speak to someone. Having stayed on hold for 20 minutes I disconnected the call. This is not the level of service nor the organisation I want to entrust my hard earned money so it is very unlikely I will be depositing any further monies into this account. I'm not impressed with Vanquis. 

Its help page states that it's experiencing extremely high call volumes at the moment.

There is an option to deposit by cheque.

https://www.vanquissavings.co.uk/help/faq/

Roger175

I have recently opened a Vanquis account and tried initially depositing £5 for security purposes. They contacted me to advise that their minimum deposit is £1,000 and refunded the £5. I proceeded to add £1,000 which I can confirm was all received in the proper manner, following which I added a further £29,000.

DavidAC

How long do payments to Vanquis normally take to arrive? I made my first payment of £1000 into the 2 year fix early this morning but it is not showing yet.

jimexbox

DavidAC said:

How long do payments to Vanquis normally take to arrive? I made my first payment of £1000 into the 2 year fix early this morning but it is not showing yet.

I think mine were showing the day after.