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Should a company providing a service be able to refund your card?

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Comments

  • PHK
    PHK Posts: 2,526 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    We need to know a lot more before giving advice. 

    Eg How was it paid? who was it paid to?

    The advice would be different if you paid them directly versus booking through a third party versus  buying from a voucher site  etc
  • Jonboy_1984
    Jonboy_1984 Posts: 1,233 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    It might simply be no one in the office has the refund password. At my employer only 5% of the team can process a card refund, in a smaller office it might only be a single part time accountant or owner.
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