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Should a company providing a service be able to refund your card?
Comments
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We need to know a lot more before giving advice.
Eg How was it paid? who was it paid to?
The advice would be different if you paid them directly versus booking through a third party versus buying from a voucher site etc0 -
It might simply be no one in the office has the refund password. At my employer only 5% of the team can process a card refund, in a smaller office it might only be a single part time accountant or owner.0
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