- does suspending an account still take monthly payments?


Im thinking about joining Its cheaper to sign up to their 6 month plan for £10pm. If I find someone after a couple of month, can I pause my account and not pay more. Then reactivate it in the future if needs be and continue paying for it?

Ive looked on their website and its not clear.



  • marcia_
    marcia_ Posts: 1,530
    First Anniversary First Post Photogenic Name Dropper
     I doubt it. Your account will still be on there with you able to use it if you want. You probably have to cancel and rejoin later 
  • I think you can!
  • dllive
    dllive Posts: 1,205
    First Post Name Dropper First Anniversary I've been Money Tipped!
    Yes, I have a feeling you can as well, but its not clear on their website. Perhaps I shoudl just give it a go and see what happens.
  • I don't think you can "pause" it. You can suspend your profile but the subscription remains active. You sign up for six months and that's what you get, regardless of if you use it. And it will automatically renew at the full price if you forget to cancel it.

    But if you find a new partner in that time then I guess it's £60 well spent?

    From T&C's:

    • Subscription termination (auto-renewal cancellation)

    The automatic renewal of a Subscription can be stopped from 24 hours after Purchase and until at least 48 hours before the Subscription is due to renew. We will retain all funds charged to your Payment Method until the end of the then-current Subscription term.

    Deleting our application from your device does not terminate your Subscription. If you want to terminate the auto-renewal, you will need to log on to your account and follow the instructions.

    Once you have turned off the auto-renewal, you will then be entitled to continue using your Subscription until the expiry of its current term. Any remaining payment instalments of the Subscription’s total price will remain due and payable until expiry of the current term. You will then no longer have access to the Subscription from the date the current Subscription term expires, but you will still have access to the free features.

    7.2 Non-renewal of Subscriptions purchased via the Apple Store/Google Play

    If you made a Purchase via Apple/Google, auto-renewals and terminations are handled by Apple/Google under their own terms and conditions which we do not control. To request the termination of a Paid Service, you must log in to your Apple ID/Google ID and follow Apple/Google’s instructions.

    7.3 Profile suspension

    If you no longer wish to receive messages or have your profile shown to other users, you can at any time request the suspension of your profile via your account on the Services. This suspension is temporary, it does not interrupt any Subscription you may have (including renewals) and does not extend the duration of such Subscription. You may reactivate your profile at any time.

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