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Ombudsman ruled in my favour against EE - I think awarded compensation is too low
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Is this an acceptable amount given the circumstances?
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I admit, I responded based on the assumption the ombudsman referenced was the communications ombudsman or CISAS (both of which use a similar scale to decide awards):
https://www.cedr.com/wp-content/uploads/2021/10/CISAS-Guide-to-compensation-for-inconvenience-and-distress-Oct21.pdf
I'm not an early bird or a night owl; I’m some form of permanently exhausted pigeon.0 -
Seems reasonable - it is the communications ombudsman who'll have taken this on, rather than FOS (who'll only deal with EE on device financing):ArbitraryRandom said:I admit, I responded based on the assumption the ombudsman referenced was the communications ombudsman or CISAS (both of which use a similar scale to decide awards)
https://ee.co.uk/content/dam/ee-help/Help-PDFs/ee-complaints-code-of-practice-january-2022.pdf
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