More Hassle with our self run-DMP with Capital One

MrRichTea

I defaulted with capital one, they don't seem to sell to DCAs as quickly, I couldn't set up anything online, but it let me pay off my balance via app (luckly i scanned my card before i cut it up, as needed 16 digit numbers still on front) so set up a DD, I didn't have offers on there though.

stu12345_2

wife has the 16 digit number, it was on  dmp plan, and she kept letters before she stopped paying capital one.
The lady on the phone said that the  app and website will not work on those that have defaulted, thats why we had to phone, it came up account not working, please call !!

 will not do a DD, they are one of the worst inventions ever, Standing order every time., did you have to give them  your income/expenditure, wife refused, wife said give me your sort code/account number, i will pay you every month some money, S, Order,about the same price i paid on the DMP, goodbye, that lady on phone accepted.

MrRichTea

Well I've defaulted (even says that on app) its let me pay off my balance on there however i choose (set DD up on another basic bank account, in-case they try anything) no income forms, just how much i want to pay off (same amount each month) strange how they said you can't!

Sly72

sourcrates said:

Why not just wait until they sell the debt on to a company more amicable to deal with?

50% off is not a bad opening offer, shame you can`t take advantage of it.

The use of the £1 statutory CCA charge to reduce your balance instead of to supply a copy of your CCA is a common occurrence, usually among debt collectors though.

Its not that easy to " Why not just wait until they sell the debt on to a company more amicable to deal with" most do, but not all. Have followed advice on this forum and still have 2 wanting to do CCJ action. Maybe things are changing due to cost of living.

sourcrates

Sly72 said:

sourcrates said:

Why not just wait until they sell the debt on to a company more amicable to deal with?

50% off is not a bad opening offer, shame you can`t take advantage of it.

The use of the £1 statutory CCA charge to reduce your balance instead of to supply a copy of your CCA is a common occurrence, usually among debt collectors though.

Its not that easy to " Why not just wait until they sell the debt on to a company more amicable to deal with" most do, but not all. Have followed advice on this forum and still have 2 wanting to do CCJ action. Maybe things are changing due to cost of living.

Yes maybe you are correct, times change, and companies must respond to those changes, as must advice too.

The advice given on here is always given in response to what the majority of lenders choose to do, you will always get the odd few who ignore everything else and go straight to the nuclear option of legal action.

But we are seeing more and more companies dealing with debt "inhouse" now, and also defaulting as late as possible, another response to the current cost of living crisis no doubt, Zopa and Capital One are just two lenders who are doing this, I`m sure there will be more in time.

Sly72

sourcrates said:

Sly72 said:

sourcrates said:

Why not just wait until they sell the debt on to a company more amicable to deal with?

50% off is not a bad opening offer, shame you can`t take advantage of it.

The use of the £1 statutory CCA charge to reduce your balance instead of to supply a copy of your CCA is a common occurrence, usually among debt collectors though.

Its not that easy to " Why not just wait until they sell the debt on to a company more amicable to deal with" most do, but not all. Have followed advice on this forum and still have 2 wanting to do CCJ action. Maybe things are changing due to cost of living.

Yes maybe you are correct, times change, and companies must respond to those changes, as must advice too.

The advice given on here is always given in response to what the majority of lenders choose to do, you will always get the odd few who ignore everything else and go straight to the nuclear option of legal action.

But we are seeing more and more companies dealing with debt "inhouse" now, and also defaulting as late as possible, another response to the current cost of living crisis no doubt, Zopa and Capital One are just two lenders who are doing this, I`m sure there will be more in time.

Agree Creation are one to be added to the list. Requested CCA for a loan taken out with tesco way back in 2012 they supplied it. So i assume they are now picking up on this area as well  times are changing.

Rob5342

Virgin were extremely difficult with me and have only just defaulted after 2.5 years (1 year on a DMP and 18 months not paying at all). I hope they just sell it now instead of messing me around even further. All my other debts defaulted more than 18 months ago and are disappearing into the past, but Virgin seem intent on making things as difficult as they can for me.