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Safestyle gone bust with my £200 deposit.

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Disgruntledbiddie
Disgruntledbiddie Posts: 5 Forumite
First Post
edited 11 November 2023 at 11:32AM in Credit cards
I paid a £200 deposit for a French door with Safestyle and agreed to do it on finance..
They have gone bust, the surveyor didn't turn up on the agreed date. 
Do I still have to go through with this finance agreement even though they
have gone bust and have not even sent the surveyor?
I have had an email from Anglian home improvements saying they are
honouring all of safestyle's customers. 
I have contacted my credit card company to get my cash refunded.
I don't want to go with Anglian but am I stuck with them due to them 
taking over?

DB

Comments

  • blue.peter
    blue.peter Posts: 1,362 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 10 November 2023 at 11:01PM

    I don't want to go with Anglican but am I stuck with them due to them 
    taking over?

    It depends on the terms of your original contract. My guess is "yes", but it is only a guess.

    PS - I suspect that you mean Anglian rather than Anglican.

  • Keep_pedalling
    Keep_pedalling Posts: 20,953 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 11 November 2023 at 10:34AM
    My understanding of the deal that the administrators have made with Anglian is that they will honour the price of any contracts made by Safestyle for those customers who wish to proceed. You have no obligation to accept this offer as you don’t have a contract with them. They are also prioritising customers where installation has already started, so I would imagine they will have quite a backlog. 

    This is good news for anyone whose work has commenced or who have paid a large deposit without credit card protection.

  • I don't want to go with Anglican but am I stuck with them due to them 
    taking over?


    PS - I suspect that you mean Anglian rather than Anglican.

    Maybe the OP is having the doors glazed with stained glass :)
  • born_again
    born_again Posts: 20,547 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    I paid a £200 deposit for a French door with Safestyle and agreed to do it on finance..
    They have gone bust, the surveyor didn't turn up on the agreed date. 
    Do I still have to go through with this finance agreement even though they
    have gone bust and have not even sent the surveyor?
    I have had an email from Anglian home improvements saying they are
    honouring all of safestyle's customers. 
    I have contacted my credit card company to get my cash refunded.
    I don't want to go with Anglian but am I stuck with them due to them 
    taking over?

    DB
    You would need to contact Anglian & say you do not want to continue, as well as finance co. 

    Although there is a danger that administrators could reject the chargeback, give they have arranged a co to take over the work agreed.
    Life in the slow lane
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