soft searches

CRISPIANNE3

I have checked my credit report and note since the 1 November until today there have been over 40 soft searches from a company called JAJA finance. Most are quotation searches and one is AF?.  However no hard search has been done. I do not understand why so many from the same same company. 

Also I get my credit report from Clearscore and found I was locked out of it when I went to check it on Sunday 5 November. I managed to get back in but I am now concerned someone has assessed my credit file. 

Yesterday I received a fake invoice for 249 dollars for Mcfee and the invoice was sent to the emails address that I use for my credit report.

Would a Cifas protective registration be an idea.?

MrFrugalFever

I would change your password on your email and if able, set up two-factor authentication.

I use a password manager that is integrated to my web browser and an app on my phone which generates random alpha-numeric passwords and saves them along with me able to add notes/images to the password files stored.

If you genuinely haven't conducted any soft searches with JAJA i.e looking at eligibility checkers or have a current agreement with them whereby they have your permission to soft search every so often then I would first write to them (email) asking them to explain the soft searches in more detail.

If you're worried then getting protective status registered with CIFA's is not a bad idea at all. 

AnnieP6

Credit Karma are showing three soft searches on 30 August 2025 by jaja finance. I have not made any applications for credit so don’t understand why these searches have been made.