Last Minute.com canecelation fees

Nebulous2

I had an antipodean booking with lastminute.com when covid struck and I got locked down unable to get home. They basically shut off their phones, and any means of contacting them for months. Ultimately they were forced back to the table by the regulators, who said they weren't meeting their responsibilities. 

Eventually after months of fighting I got most of my additional expenses back, with my credit card being best, insurance being second best, and lastminute.com being worst. 

I've been back with them since, because their refund was in the form of a voucher, and they were fine, probably cheaper than I could have got elsewhere. 

So that's the point of those price-scraping companies. They can duck and dive to save a few quid, which is quite MSE. However if it goes wrong it goes wrong spectacularly, and you can regret these few quid for a long time....