First Direct app problem

boingy

Anyone got problems with the First Direct app today?
When I use it (on iOS) it says it needs to update but then says it cannot connect to the app store. 
The app store is fine and I can manually search to the FD app in the store and there is no update available. 

oldernonethewiser

Just tried the app on ipad and no problems.  

Fingerbobs

Just tried on my iPhone and it worked fine for me. App version 4.21.1

EarthBoy

No problems with it on Android.

friolento

Fingerbobs said:

Just tried on my iPhone and it worked fine for me. App version 4.21.1

snap.       

saveallmymoney

Has your phone got too old to get the latest version, it requires iOS14 or later.

boingy

Thanks all. I just needed to check that it wasn't a wider problem before I started to fiddle!

In the end I had to uninstall then reinstall the app then phone FD to get them to delete the previous secure key so I could generate a new one. So it's sorted. I'm on the same iPad and the same app that didn't work this morning. Previously it's been working fine for months.  Sometimes software just leaves you scratching your head...