We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
First Direct app problem
Options

boingy
Posts: 1,889 Forumite

Anyone got problems with the First Direct app today?
When I use it (on iOS) it says it needs to update but then says it cannot connect to the app store.
The app store is fine and I can manually search to the FD app in the store and there is no update available.
When I use it (on iOS) it says it needs to update but then says it cannot connect to the app store.
The app store is fine and I can manually search to the FD app in the store and there is no update available.
0
Comments
-
Just tried the app on ipad and no problems.Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid1
-
Just tried on my iPhone and it worked fine for me. App version 4.21.11
-
No problems with it on Android.1
-
1
-
Has your phone got too old to get the latest version, it requires iOS14 or later.2
-
Thanks all. I just needed to check that it wasn't a wider problem before I started to fiddle!
In the end I had to uninstall then reinstall the app then phone FD to get them to delete the previous secure key so I could generate a new one. So it's sorted. I'm on the same iPad and the same app that didn't work this morning. Previously it's been working fine for months. Sometimes software just leaves you scratching your head...2
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.7K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.7K Work, Benefits & Business
- 598.5K Mortgages, Homes & Bills
- 176.8K Life & Family
- 256.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards