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First Direct app problem

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Anyone got problems with the First Direct app today?
When I use it (on iOS) it says it needs to update but then says it cannot connect to the app store. 
The app store is fine and I can manually search to the FD app in the store and there is no update available. 


Comments

  • Just tried the app on ipad and no problems.  
    Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid


  • Fingerbobs
    Fingerbobs Posts: 1,702 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just tried on my iPhone and it worked fine for me. App version 4.21.1
  • EarthBoy
    EarthBoy Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    No problems with it on Android.
  • friolento
    friolento Posts: 2,350 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Just tried on my iPhone and it worked fine for me. App version 4.21.1

    snap.       
  • Has your phone got too old to get the latest version, it requires iOS14 or later.
  • boingy
    boingy Posts: 1,889 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Thanks all. I just needed to check that it wasn't a wider problem before I started to fiddle!

    In the end I had to uninstall then reinstall the app then phone FD to get them to delete the previous secure key so I could generate a new one. So it's sorted. I'm on the same iPad and the same app that didn't work this morning. Previously it's been working fine for months.  Sometimes software just leaves you scratching your head... :s
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