HC5 form claim

iklepig

Hello,

I receive a benefit which means I can claim back costs of travel to hospital. The hospital has closed the Cashier’s Office at the hospital so now I have to claim the long-winded route using a HC5 form. 

You have up to 3 months to make your claim or provide a letter explaining what good reason you have for not claiming within 3 months.

I looked today and it’s 3 months & 5days since my appointment 😡 Does anyone know what they consider as a good reason for being outside the 3 month window?

Any help would be appreciated. 

Spoonie_Turtle

What is the reason you haven't claimed in time?

(No judgement, simply asking in order to establish the facts.)

iklepig

In all honesty - Ill health, coping with mental health problems and avoiding stress, finally looking at form 6 weeks ago and realising I didn’t have an up-to-date benefit letter to send so rang up (took me 4 weeks to summon energy for an hours wait on phone), then took couple of weeks for letter to actually arrive in the post. Bit of avoidance thrown in as I struggle with forms. They’re the gods honest truth reasons but I doubt they’ll be considered acceptable. 

Robbie64

Just write what you've written above?

Incidentally, depending on which means tested benefit you are claiming (it can't be done for all) you can request a proof of entitlement letter online. It takes about a week for the letter to arrive

https://secure.dwp.gov.uk/get-a-proof-of-benefit-letter/

iklepig

Robbie64 said:

Just write what you've written above?

Incidentally, depending on which means tested benefit you are claiming (it can't be done for all) you can request a proof of entitlement letter online. It takes about a week for the letter to arrive

https://secure.dwp.gov.uk/get-a-proof-of-benefit-letter/

That is EXTREMELY useful Robbie. Thank you for that. 

Is there a similar email address for DLA or PIP?

thanks again

Robbie64

iklepig said:

Robbie64 said:

Just write what you've written above?

Incidentally, depending on which means tested benefit you are claiming (it can't be done for all) you can request a proof of entitlement letter online. It takes about a week for the letter to arrive

https://secure.dwp.gov.uk/get-a-proof-of-benefit-letter/

That is EXTREMELY useful Robbie. Thank you for that. 

Is there a similar email address for DLA or PIP?

thanks again

Unfortunately there's no similar link for DLA or PIP, you will need to phone up to get a letter for those.