HC5 form claim

Hello,

I receive a benefit which means I can claim back costs of travel to hospital. The hospital has closed the Cashier’s Office at the hospital so now I have to claim the long-winded route using a HC5 form. 

You have up to 3 months to make your claim or provide a letter explaining what good reason you have for not claiming within 3 months.

I looked today and it’s 3 months & 5days since my appointment 😡 Does anyone know what they consider as a good reason for being outside the 3 month window?

Any help would be appreciated. 

Comments

  • What is the reason you haven't claimed in time?

    (No judgement, simply asking in order to establish the facts.)
  • iklepig
    iklepig Posts: 22
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    edited 7 November 2023 at 10:16AM
    In all honesty - Ill health, coping with mental health problems and avoiding stress, finally looking at form 6 weeks ago and realising I didn’t have an up-to-date benefit letter to send so rang up (took me 4 weeks to summon energy for an hours wait on phone), then took couple of weeks for letter to actually arrive in the post. Bit of avoidance thrown in as I struggle with forms. They’re the gods honest truth reasons but I doubt they’ll be considered acceptable. 
  • Robbie64
    Robbie64 Posts: 1,930
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    edited 7 November 2023 at 10:23AM
    Just write what you've written above?
    Incidentally, depending on which means tested benefit you are claiming (it can't be done for all) you can request a proof of entitlement letter online. It takes about a week for the letter to arrive

  • iklepig
    iklepig Posts: 22
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    Robbie64 said:
    Just write what you've written above?
    Incidentally, depending on which means tested benefit you are claiming (it can't be done for all) you can request a proof of entitlement letter online. It takes about a week for the letter to arrive

    That is EXTREMELY useful Robbie. Thank you for that. 
    Is there a similar email address for DLA or PIP?

    thanks again
  • Robbie64
    Robbie64 Posts: 1,930
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    iklepig said:
    Robbie64 said:
    Just write what you've written above?
    Incidentally, depending on which means tested benefit you are claiming (it can't be done for all) you can request a proof of entitlement letter online. It takes about a week for the letter to arrive

    That is EXTREMELY useful Robbie. Thank you for that. 
    Is there a similar email address for DLA or PIP?

    thanks again
    Unfortunately there's no similar link for DLA or PIP, you will need to phone up to get a letter for those.

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