Capquest / Resolvecall Lloyds Bank old credit card debt

Twickenham_Ben

Capquest have started sending debt collection letters to my neighbours - this looks like a deliberate tactic as they know my correct address. 

Default for the debt issues in 2015, debt statue barred and wrote to them about this before. 

What would be the best way to resent to ths letter 

fatbelly

Your neighbours just need to send the letters back marked 'not at this address'

If they write to you, you can remind them of CONC 7.15.8

sourcrates

Really, Capquest are sending debt collection letters, in your name, to your neighbours?

That practice was an old DCA trick many years ago, I wasn`t aware they were still doing that, that`s very naughty of them, under what guise are they doing this I wonder, have you seen these letters, what do they say ?

Twickenham_Ben

These are the two letters they sent to my neighbour

sourcrates

Well Resolve call are well known on this forum, they are just debt collectors, who use self employed collection agents to attempt to make contact with you.

They are nothing to worry about, you don`t have to engage with them, or even answer the door, check out YouTube as to how other people deal with them.

They really want you to contact them, so do so, tell them the most amicable solution would be for them to acknowledge your previous letter informing them the debt they are chasing is statute barred, and if collection activity does not cease immediately, you will be registering a formal written complaint not only them, but also with Capquest.

Not only will you report them to there regulatory body for continuing to chase a statute barred debt, you will also pursue a complaint with the Information commissionaires office as to their clear breech of the General Data Protection Regulations when they shared your contact details with your neighbours.

These actions are unacceptable and will not be tolerated.