Capquest / Resolvecall Lloyds Bank old credit card debt

Capquest have started sending debt collection letters to my neighbours - this looks like a deliberate tactic as they know my correct address. 

Default for the debt issues in 2015, debt statue barred and wrote to them about this before. 

What would be the best way to resent to ths letter 

Comments

  • fatbelly
    fatbelly Posts: 20,258
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    Your neighbours just need to send the letters back marked 'not at this address'

    If they write to you, you can remind them of CONC 7.15.8


  • sourcrates
    sourcrates Posts: 28,558
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    Really, Capquest are sending debt collection letters, in your name, to your neighbours?

    That practice was an old DCA trick many years ago, I wasn`t aware they were still doing that, that`s very naughty of them, under what guise are they doing this I wonder, have you seen these letters, what do they say ?
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected]. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • These are the two letters they sent to my neighbour



  • sourcrates
    sourcrates Posts: 28,558
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    Well Resolve call are well known on this forum, they are just debt collectors, who use self employed collection agents to attempt to make contact with you.

    They are nothing to worry about, you don`t have to engage with them, or even answer the door, check out YouTube as to how other people deal with them.

    They really want you to contact them, so do so, tell them the most amicable solution would be for them to acknowledge your previous letter informing them the debt they are chasing is statute barred, and if collection activity does not cease immediately, you will be registering a formal written complaint not only them, but also with Capquest.

    Not only will you report them to there regulatory body for continuing to chase a statute barred debt, you will also pursue a complaint with the Information commissionaires office as to their clear breech of the General Data Protection Regulations when they shared your contact details with your neighbours.

    These actions are unacceptable and will not be tolerated.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected]. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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