Windows 11 cannot find my .PST file

MouldyOldDough

I am getting an error message when I try to run Outlook 2016 - "Windows cannot find <my.name> .pst

Any suggestions for a fix ?

I tried Windows restore with no effect on Outlook

The_Unready

Can you locate your .PST file by searching for it using File Manager?

MouldyOldDough

The_Unready said:

Can you locate your .PST file by searching for it using File Manager?

No it's not on the c: drive anywhere 

400ixl

Try going to This PC and searching for *.pst so that you are searching more than just the C: drive and also for any named file of that type.

Check your recycle bin as well in case you have deleted it.

Also:

Type control panel into the W11 task bar search and open the app, then open the Mail icon. From there select Data Files and you should be able to see where Windows believes the file should be. You can manually check that it is there or if it has been corrupted or deleted.

If it is not there, have you got a backup of your system?

MouldyOldDough

400ixl said:

Try going to This PC and searching for *.pst so that you are searching more than just the C: drive and also for any named file of that type.

Check your recycle bin as well in case you have deleted it.

Also:

Type control panel into the W11 task bar search and open the app, then open the Mail icon. From there select Data Files and you should be able to see where Windows believes the file should be. You can manually check that it is there or if it has been corrupted or deleted.

If it is not there, have you got a backup of your system?

Found it on onedrive - for some reason it was backing up to onedrive !

I've restored it but another error has appeared

"0x800401OF Outlook data file cannot be accessed"

I've run scanpst.exe with no effect

victor2

Try here for a solution:

https://windowsreport.com/outlook-error-0x8004010f/