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leave British Gas and go to Octopus
Oldernowiser
Posts: 27 Forumite
in Energy
Sorry to say i'm absolutely fed-up with BG. All the messing about with them changing accounts systems, Bills with no usage information, and worse i'm still on a day/night (economy 7 type) tariff which i was told would be changed to standard back in January!
Anyway, i have applied to Octopus, who have confirmed i can be on a normal tariff. Before i pull the pin, what are my chances of getting BG to refund the difference ( i estimate a few hundred quid) within a reasonable time frame ?
Anyway, i have applied to Octopus, who have confirmed i can be on a normal tariff. Before i pull the pin, what are my chances of getting BG to refund the difference ( i estimate a few hundred quid) within a reasonable time frame ?
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Comments
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When you say "difference", do you mean your account balance? Or something else?
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.0 -
Sorry if not clear. Account balance. I'm certain that my accumulated DD's (£125+£95 pm) will exceed usage over summer by quite a lot.QrizB said:When you say "difference", do you mean your account balance? Or something else?
(no debt repayment or any of that malarkey!)0 -
OK, so BG have six weeks to issue you with a final bill when you switch, and then have two further weeks to refund your credit balance. If they don't make the refund on time, there's a £30 penalty that they have to pay you.Oldernowiser said:
Sorry if not clear. Account balance. I'm certain that my accumulated DD's (£125+£95 pm) will exceed usage over summer by quite a lot.QrizB said:When you say "difference", do you mean your account balance? Or something else?
(no debt repayment or any of that malarkey!)
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.1 -
That is very good news! thank you, very much appreciated.QrizB said:
OK, so BG have six weeks to issue you with a final bill when you switch, and then have two further weeks to refund your credit balance. If they don't make the refund on time, there's a £30 penalty that they have to pay you.Oldernowiser said:
Sorry if not clear. Account balance. I'm certain that my accumulated DD's (£125+£95 pm) will exceed usage over summer by quite a lot.QrizB said:When you say "difference", do you mean your account balance? Or something else?
(no debt repayment or any of that malarkey!)0 -
Find a refer code for the £50 credit.
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