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Problem using Compare+
denisiw
Posts: 70 Forumite
I'm trying to use Compare+ to get a quote for my wife's car insurance.
The problem is that it comes up with my details, as if the insurance is for me. I've filled it in and added my wife as an additional driver and then saying she's the main driver, but it doesn't like that. When I tried again, adding me as the additional driver, I appeared twice!
I've signed out of MSE and come back on again without signing in but it still sees me as the main driver!
Can anyone tell me how I can overcome this problem please?
The problem is that it comes up with my details, as if the insurance is for me. I've filled it in and added my wife as an additional driver and then saying she's the main driver, but it doesn't like that. When I tried again, adding me as the additional driver, I appeared twice!
I've signed out of MSE and come back on again without signing in but it still sees me as the main driver!
Can anyone tell me how I can overcome this problem please?
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Comments
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Have you tried clearing your cookies?
Make £2026 in 2026
Prolific £156.37, TCB £8.24, Everup £12.17
Total £176.78 8.7%Make £2025 in 2025 Total £2241.23/£2025 110.7%
Prolific £1062.50, Octopoints £6.64, TCB £492.05, Tesco Clubcard challenges £89.90, Misc Sales £321, Airtime £70, Shopmium £53.06, Everup £106.08, Zopa CB £30, Misc survey £10
Make £2024 in 2024 Total £1410/£2024 70%Make £2023 in 2023 Total: £2606.33/£2023 128.8%2 -
All it is is Money Supermarket's website rebadged with advice text from the MSE website dotted about. (Money Supermarket owns MSE, if you didn't know)denisiw said:I'm trying to use Compare+ to get a quote for my wife's car insurance.
The problem is that it comes up with my details, as if the insurance is for me. I've filled it in and added my wife as an additional driver and then saying she's the main driver, but it doesn't like that. When I tried again, adding me as the additional driver, I appeared twice!
I've signed out of MSE and come back on again without signing in but it still sees me as the main driver!
Can anyone tell me how I can overcome this problem please?
You can always just use the Money Supermarket site directly without the rebadging or one of the other aggregators.1 -
Hi @denisiw - sorry to hear you're having trouble with the insurance tool.
If you email msecarinsurance@moneysavingexpert.com our team will be able to offer some pointers.Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com1 -
Apologies to all responders for not getting back sooner.
I cleared the cache and cookies for the site and opened MSE but didn't log on as me. All good thanks.
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