Problem using Compare+

denisiw

I'm trying to use Compare+ to get a quote for my wife's car insurance.

The problem is that it comes up with my details, as if the insurance is for me.  I've filled it in and added my wife as an additional driver and then saying she's the main driver, but it doesn't like that.  When I tried again, adding me as the additional driver, I appeared twice!

I've signed out of MSE and come back on again without signing in but it still sees me as the main driver!

Can anyone tell me how I can overcome this problem please?

Slinky

Have you tried clearing your cookies?

DullGreyGuy

denisiw said:

I'm trying to use Compare+ to get a quote for my wife's car insurance.

The problem is that it comes up with my details, as if the insurance is for me.  I've filled it in and added my wife as an additional driver and then saying she's the main driver, but it doesn't like that.  When I tried again, adding me as the additional driver, I appeared twice!

I've signed out of MSE and come back on again without signing in but it still sees me as the main driver!

Can anyone tell me how I can overcome this problem please?

All it is is Money Supermarket's website rebadged with advice text from the MSE website dotted about. (Money Supermarket owns MSE, if you didn't know)

You can always just use the Money Supermarket site directly without the rebadging or one of the other aggregators. 

MSE_James

Hi @denisiw - sorry to hear you're having trouble with the insurance tool. 

If you email msecarinsurance@moneysavingexpert.com our team will be able to offer some pointers.

denisiw

Apologies to all responders for not getting back sooner.

I cleared the cache and cookies for the site and opened MSE but didn't log on as me.  All good thanks.