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Yumove. Just ordered a months supply which will last 2 weeks !

I just placed my first order with Yumove. The best deal was to take the monthly subscription so I went for that. Put in the weight of the dog etc and the subscription is for 60 tablets a month 2 per day.

The I get my confirmation email which says ;For the first to sixth weeks use a double dose which is 4 per day which is actually 15 days supply.

So as my next pack wont arrive for a month after the first one do I double the dose and then have a 2 week break with no tabs or just give 2 a day and ignore the 'kick start'?

Comments

  • sheramber
    sheramber Posts: 20,712 Forumite
    Tenth Anniversary 10,000 Posts I've been Money Tipped! Name Dropper
    Or you could buy a supply to cover the shortfall for the 6 weeks.
  • Thats what I will probably do but I think its  bit misleading to say you need to by 60 tabs for the month  and then tell you afterwards that you actually need 120.
  • sheramber
    sheramber Posts: 20,712 Forumite
    Tenth Anniversary 10,000 Posts I've been Money Tipped! Name Dropper
    have you complained to them?
  • When I started my dog on them with a direct Yumove subscription, they sent (for free) double the normal month's supply in the first month i.e. 4 tablets a day and extra in the second month's batch too - so I could double up for the full six weeks. Have you received the order yet? If not, see what arrives. 
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