SAGA House Insurance renewal

My mother in law was insured with SAGA on a fixed three year House Insurance contract paying approximately £273.00 pa. The renewal came through for the new 3 year fixed price at £1,387.76 pa - obviously a total shock and without my intervention her dd's would have increased to the new amount. I checked SAGA online via comparison sites and a higher level of their home insurance came out at £360. When I queried with SAGA they told me that the quote via the comparison site had a year of build as 1964 whereas their renewal had a year of build as 1066! I think SAGA are playing games! How could they have the build date as 1066 when this was a renewal generated by themselves with no input from myself - are they saying that 3 years ago they were insuring homes built in 1066? Scandalous! I have now gone elsewhere and will never go back to SAGA (even though they offered me the renewal at £185.00 in the end) BEWARE - I thought SAGA were meant to be looking after our older generation!

Comments

  • My Saga renewal also came back super inflated and I too have gone elsewhere.  Maybe they'll get the message - we may be old but we're not stupid!!!!
  • DullGreyGuy
    DullGreyGuy Posts: 9,029
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    The schedule for the last policy will state what year of build they are holding. If it is wrong then clearly they can correct it and requote the renewal. 
  • 400ixl
    400ixl Posts: 2,613
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    What does the existing policy schedule say as far as the age of the building? iy would have been provided for you to check 3 years ago. If that does say 1066 then yes, that is what they were covering. If it doesn't, but the renewal you would have received (to also check the details) does then something has gone wrong.
  • Robin9
    Robin9 Posts: 11,958
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    Try PolicyExpert.co.uk - mine well under £200 for a 1970's 4 bed
    Never pay on an estimated bill
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