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Can I cancel a Used vehicle Order If I haven't paid in full yet?

Hi
I put a deposit down for a used car just over 2 weeks ago at a local dealers. I have been leaving messages & emails but no response back. As they are apparently still prepping the car. 
Legally, am I able to cancel this order as I haven't collected it or paid in full yet ?
My gut is saying get out. I've tried to understand the Ts&Cs but not easy.

Comments

  • eskbanker
    eskbanker Posts: 38,157 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Legally, am I able to cancel this order as I haven't collected it or paid in full yet ?
    My gut is saying get out. I've tried to understand the Ts&Cs but not easy.
    Assuming you didn't order remotely rather than at the dealer then your cancellation rights will be governed by the Ts & Cs you signed up to, so if you don't understand them then perhaps share them (or a link) on here....
  • Mr.Generous
    Mr.Generous Posts: 4,024 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Last time I got messed about I had not actuallly driven the car I paid the deposit on, I test drove the same make / model but not the actual car. The T&C's included a right to cancel up until you drove the vehicle, they were fine about cancelling and refunded in full.
    Mr Generous - Landlord for more than 10 years. Generous? - Possibly but sarcastic more likely.
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