♥️ I love my smart meter because........

deano2099

EssexHebridean said:

I'm new to the world of smart meters, but so far, I'm quite surprised by mine. I was fully expecting to find that the IHD was largely pointless, but it turns out that on moving in to a new house it's actually quite useful - particularly when all your appliances for the most part are new-to you as they were left by the previous owners. It's been fascinating to discover how much the dishwasher actually used for example (the old one was a built-in slimline with a non accessible plug so we were never able to accurately monitor it) as well as being able to get a proper handle on the sort of running costs we can expect from the central heating.

Same - moving into a new place it let us work out the energy profile of the house in months rather than years, without having to go physically read the meter.

The_Hawk

It has reduced my energy bill by around 25%.

Over the last 12 months I have saved £750, bringing my total annual energy spend down from £3,000 (including standing charges) to £2,250.

I also benefitted from an extra £75 credit as a result of last winter's Demand Flexibility Service.

And those savings are on top of other energy saving measures (additional insulation, LED lights etc.) I've undertaken over the last few years.

MikeJXE

Brewer21 said:

I don't have one, I'm not missing anything, we've got everything very muchly tighter than a drum with costs. Led lights, cook on induction rather than gas (incidentally that costs £1.50 more per month than on gas, average) but we like it. Gas heating really efficient but not in use yet.
Eon tariff to fix requires smart meter, saves around £11 per year so not much of an incentive there.
Keep em, not needed I know what we are using.

I will second that except for my gas heating is on almost all the time now but thats what keeps me warm. I don't particularly track my usage as such, it is what it is but I do take meter reading every week. I can afford £750 a year and I expect to be somewhere near that next year now I have accepted the Octopus 12M loyalty fix. 

I have nothing against a smart meter but happy as things are 

Postik

I'm afraid I don't love mine because:

1. It fails to send readings half of the time.

2. I don't have the in-home display and I can't get a new one.

3. The gas smart meter doesn't work with the Loop app.

MultiFuelBurner

Postik said:

I'm afraid I don't love mine because:

1. It fails to send readings half of the time.

2. I don't have the in-home display and I can't get a new one.

3. The gas smart meter doesn't work with the Loop app.

Are you on an original smets 1 meter..we were and one message to Octopus and they changed it for a smets 2 meter within weeks. 

Chrysalis

Breath of fresh air thread.

1 - It works properly, old meter had very inconsistent inflated readings.  (turns out my old meter might be the same as the one that someone said had a known fault posted in the other thread, I checked old photos). 

2 - I dont have the (very big) hassle of having to fetch readings.  For me this is awesome. 

3 - 30 minute intervals on historical data. 

4 - Live usage and much smaller intervals on octopus mini on phone app. 

5 - Access to smart tariffs using spot pricing. 

The combined effects of all this actually means I am spending less on energy now than in 2021 pre April 2022 big rise.  As I had inflated readings on the faulty meter, and now am on cheaper spot pricing which isnt as hideous compared to SVR pricing.

cannugec5

I don’t yet love mine as it’s still not Smart  :'(

I was encouraged a couple of weeks back when Octopus Smart metering team replied to my contact, asking for photos of my meter. Other than acknowledging receipt I’ve heard nothing further. 

I really do want to love it as much as the rest of you. 

[Deleted User]

cannugec5 said:

I don’t yet love mine as it’s still not Smart  :'(

I was encouraged a couple of weeks back when Octopus Smart metering team replied to my contact, asking for photos of my meter. Other than acknowledging receipt I’ve heard nothing further. 

I really do want to love it as much as the rest of you. 

Hope you keep the faith I don't think there's an energy supplier better than Octopus to get your smart meter working but I have the definite impression that they've grown so quickly their support is struggling to keep up. On a more positive note, good service (and innovation) are what have made Octopus what they are so I'd be fairly confident that they'll soon recover the levels of service they're renowned for.

Petriix

I love my smart meter because it let me fix on Octopus Go at 5p/25p in January 2022 as well as giving me access to the Saving Sessions which earned me around £150 (net) last winter. The accurate 30-minute data has helped me to optimise usage and allowed me to make a good decision not to install a battery. 

MultiFuelBurner

cannugec5 said:

I don’t yet love mine as it’s still not Smart  :'(

I was encouraged a couple of weeks back when Octopus Smart metering team replied to my contact, asking for photos of my meter. Other than acknowledging receipt I’ve heard nothing further. 

I really do want to love it as much as the rest of you. 

Like others have said I do feel like Octopus are going through the grow and stretch phase. Getting big too quickly for their customer service to keep up.

That's no excuse of course and I find pushing onto a complaint may get things happening quicker and at least responded to faster.