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Existing curve card but no app to use with it, it got deactivated on phone
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Chrysalis
Posts: 4,701 Forumite
Loaded up the curve app, got a message "has been deactivated on this phone".
Now it thinks I am a new user, I noticed a recovery option, and when I do that it wants all my details again as if I am a new account, and then if I go through the motions, it wants me to pay £5 again, when I have the card sitting right in front of me.
Any suggestions?
I already tried their contact, and no replies for a month.
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