How to speak to a real eBay person ?

I used to be able to go on to the chat 'robot' and ask for a phone call. 

The automated response would ask to confirm my telephone number and that was that.

Within a couple of minutes I was talking and solving whatever problem I had.

Has this changed now .. I am not just stuck in a loop and can not get to talk to anybody .. so annoying !!

What's the best (quickest) way ?

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