How to speak to a real eBay person ?

WLM21

I used to be able to go on to the chat 'robot' and ask for a phone call. 

The automated response would ask to confirm my telephone number and that was that.

Within a couple of minutes I was talking and solving whatever problem I had.

Has this changed now .. I am not just stuck in a loop and can not get to talk to anybody .. so annoying !!

What's the best (quickest) way ?

elsien

 Is this not working?

WLM21

Still going in circles .

no option to click 'call'

steveE2

WLM21 try this
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

WLM21

steveE2 said:

WLM21 try this
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Great, many thanks .. I'll keep this for next time

I eventually managed to get through to somebody .. I just picked something fro the menu nothing to do with what I really wanted to talk about and got through.

I always find their customer service members very helpful ... just getting to them is the problem

Don1947

Thank you, just worked for me as well. (after going round in circles on their automated system for a long time)

janb5

I now keep the link saved so that I can get through quickly when I need to.