Monese adding/increasing charges for Simple plan

SamDude

Email from Monese:

From 19 December 2023, we’ll be making some changes to our Simple plan. Because you’re currently on this plan, we wanted to share the details with you.

What’s changing

Our Simple plan fee changes:

• Outbound payments in your local currency: £1/1€/5 lei per transaction (currently 50 free per month, 20p/20c/1 lei fee after)
• Sofort top-up fee: 2€ per transaction (currently 200€ free per month, 2% fee after)
• Virtual card fee: 30p/30c/1.5 lei per card (currently free)
• Inactive account fee: £1/1€/5 lei per month after 12 months of not using your account and card
• Payment recall fee: £20/20€/100 lei
• Card express delivery fee (1-5 days depending on your location): £25/25€/125 lei

Our Simple plan allowance changes:

• No free allowance for card spending in a foreign currency (currently £2,000/2,000€/10,000 lei free per month)
• No free ATM allowance (currently £100/100€/500 lei free per month)
• No free allowance on outbound local payments (currently 50 transactions per month)
• No free allowance on Sofort top-ups (currently 200€)

You can see the full explanation of these changes here.

We understand that these changes may influence how you use our service, so we’d like to make sure you have the pricing plan that best suits your needs.

Inigo_Montoya

like a lot of people I only opened the account for the gift card offers which dried up end of last year IIRC

I wonder how they will charge the inactivity fee ? - other copmpanies only tend to charge it if you have a credit balance on your account

sukpmp

Hi, is card spending / contactless in GBP in the UK still free? Also, what about topping up by UK bank transfer?

Shedman

Inigo_Montoya said:

like a lot of people I only opened the account for the gift card offers which dried up end of last year IIRC

Exactly that so the Monese account(s) can go now these changes are coming in. 

(and I have to say that, despite getting 20% discount on around £2,000 of Asda gift cards bought via Monese, I'm mighty glad I have finally used the last few £'s worth up this week so I no longer have to use Asda's online shopping service anymore as it has become dreadful over the last few months)

eDicky

With my Monese GBP and EUR accounts I have been buying euros at the interbank rate with no fee and sending them to EU bank accounts for free. It looks like I will now have to pay 1€ for each such transfer - still pretty decent value compared to other methods, it seems to me.