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Refund without proof of postage

Hello, does anyone know whether it is possible to receive a refund without proof of postage? I stupidly threw mine away when I was tidying up. And now I haven’t received a refund and they are saying there is nothing they can do without the proof of postage. It was £160 return!! Thanks

Comments

  • Someone else may come along with a suggestion but I think you'd require the proof

    It's no help now but I take photos of all my postage  receipts with my phone as its so easy to lose a paper receipt
  • born_again
    born_again Posts: 22,594 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Usual question.
    Who paid for the return?
    As proof of postage, does not mean you did..
    Life in the slow lane
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