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Ppi claim and then ignored after contacting ombudsman.

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I made a claim for ppi 1 day before cut off date a few years ago, this was rejected by one company and no reply from another claim so I contacted the ombudsman. I was told not to worry massive claims workload and they would get back to me. Covid then kicked in so I left it for a while still no reply so I phoned up again and was told someone would get back to me and they never have to this day, is it now out of date or can I do anything about it. Thanks.

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  • dunstonh
    dunstonh Posts: 119,695 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    The FOS acknowledge your complaint referral in writing or email and issue you with a reference number.   That is all that is needed to prove you referred it to them in time. 

    Do you have that?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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