Rooster Card not paying out sign-up bonus?

I signed up for 2 Rooster cards back in August after seeing a sign-up deal on this site that promised £20 back per subscription. This is the only reason I signed up as it essentially meant a free year subscription. 

Anyway, I had to chase Rooster as no money ever appeared in my kid's accounts. They played dumb and then paid one lot of £10. They are now telling me no such sign-up offer exists but I know it did! Obviously, it's no longer mentioned on here.

Has anybody else had this problem?


Meet your Ambassadors


  • All Categories
  • 341.8K Banking & Borrowing
  • 249.7K Reduce Debt & Boost Income
  • 449.2K Spending & Discounts
  • 234K Work, Benefits & Business
  • 606.2K Mortgages, Homes & Bills
  • 172.5K Life & Family
  • 246.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards