Dreadful Service From Evri Plymouth - Devon Coverage.

[Deleted User]

I've arranged, twice, for a relative, to receive something.
They live in Devon.
I'm not the sender.

The driver for the Devon area, is hopeless.
Yesterdays parcel was left in a totally different road, and outside of the timeframe but that's probably due to volume of traffic.
Todays parcel, due 1-2pm and still not there, now, at 3.28.
3.34 delivered.
Again the a totally different road and the same house as yesterday.

Contacted Evri from their Delivery Feedback section, have had 2 replies from 2 different people - not helpful.

Contacting Evri outside of their Delivery Feedback though is impossible, i can't find any numbers for them, they don't make themselves accessible AT ALL.

In my own area, Somerset, Evri drivers have been extremely good but this depot covering Devon is absolutely hopelessly inept.
Lack of accessibility speaks volumes regarding their taking responsibility for their drivers actions.

Rant over.
For now.

Murphybear

Devon is the third largest county, it is a big area.  There will be more than one depot and many different drivers.  I lived in Devon for 14 years and never had any problems with Evri drivers.  

[Deleted User]

The depot used is Plymouth.
My own area is covered by Bristol, so also a large area.
The driver updates his device throughout the day which updates inform the recipient if he's ahead or behind time.
He always gets the correct address.
He is an Eastern European, English is not his first language.
His service is always excellent.
I compare others to him and i shouldn't - the drivers are all self employed therefore all have a totally different work ethic.
It's still annoying.