Tesco Home Insurance Refusal

Gummomarx
Gummomarx Posts: 185 Forumite
Part of the Furniture 100 Posts Name Dropper Photogenic
edited 11 October 2023 at 1:40PM in Insurance & life assurance
I've just gone through TopCashback and then MoneySupermarket to Tesco Home Insurance.  After clicking the checkout button, I get refused for an unknown reason.  Any ideas?


Comments

  • Ayr_Rage
    Ayr_Rage Posts: 2,325 Forumite
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    You'll never know, you just don't meet their criteria.

    Have you checked all of your credit files for anything odd?
  • Gummomarx
    Gummomarx Posts: 185 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    edited 11 October 2023 at 1:46PM
    My MSE/Experian credit score is 992.  I have insured with them previously.
  • DullGreyGuy
    DullGreyGuy Posts: 17,297 Forumite
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    Gummomarx said:
    My MSE/Experian credit score is 992.  I have insured with them previously.
    Insurers change their underwriting criteria frequently, our meeting were weekly. Tesco in particular, depending on how long ago "previously" was has also changed its underwriters a few times over the years. 

    It's nothing personal, you just aren't the customer they are looking for right now. Next year you may be (next week you could be)
  • Ayr_Rage
    Ayr_Rage Posts: 2,325 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    @Gummomarx the made-up Experian (or any other CRA) number has no bearing, it is what is actually in your file that matters but even that may have no bearing on the Tesco decision.

    I have had quotes refused after referral from comparison sites purely because I wanted to leave my home unoccupied for 32 days.
  • Gummomarx
    Gummomarx Posts: 185 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    edited 11 October 2023 at 5:48PM
    Just off the phone to Tesco - the agent could see my application and no reason why it didn't go through.  He offered to complete the transaction on-the-spot but couldn't guarantee I'd get my cashback.
    I'm going to try again in the morning.
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