Faulty Indesit washing machine
Bought an Indesit washing machine from Whirlpool UK Appliances Ltd on 27/10/21, without an extended warranty for £252 with a credit card.
Exactly 23 months later on 27/09/23, the machine malfunctioned, it just makes a loud buzzing noise when I try to select any program.
I have spoken with Whirlpool who have only offered to sell me care plans both of which I firmly consider to be of very poor value.
Or to fix the machine on a chargeable basis with a £70 fee, if the machine is none repairable.
There is a delay of at least another week for the availability of one of their engineers anyway.
I’ve booked an appointment with a reputable local repair company company tomorrow, £25 diagnostic charge, deductible from final bill if I go ahead with any repair.
My last washing machine lasted for 21 years as I am a single person household. This machine has been used a maximum of 100 times, I am therefore very dissatisfied.
I would now ask:-
If I go ahead with any repair tomorrow, by the independent company, would I have any reasonable chance of claiming these costs back from Whirlpool under the Consumer Rights Act?
What is the likelihood of me being able to make a successful Section 75 claim against my credit card?
Thank you in advance for any information or advice offered, it is the first time I have been in a situation of this nature.
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